{"product_id":"sophos-sf-sw-virtual-firewall-up-to-4-cores-6gb-ram-enhanced-support-24-7","title":"Sophos SF SW\/Virtual Firewall - UP TO 4 CORES \u0026 6GB RAM Enhanced Support 24\/7","description":"\n \n \n \n \n \u003c!-- === START COPYING HERE === --\u003e\n \u003c!-- (Paste from this point down into your Shopify HTML Editor) --\u003e\n \n \u003c!-- === BREADCRUMB NAVIGATION (Theme-Friendly) === --\u003e\n \u003cdiv style=\"font-size: 0.9em; color: #555; margin-bottom: 25px; padding-bottom: 25px; border-bottom: 1px solid #e0e0e0;\"\u003e\n  \u003ca href=\"https:\/\/www.softech.store\/pages\/sophos-firewall-switches-sd-red\" style=\"color: #036748; text-decoration: none;\"\u003eFirewall \u0026amp; Network Security\u003c\/a\u003e\n  \u003cspan style=\"margin: 0 5px;\"\u003e›\u003c\/span\u003e\n  \u003ca href=\"https:\/\/www.softech.store\/pages\/sophos-products-solutions\" style=\"color: #036748; text-decoration: none;\"\u003eAll Sophos Solutions\u003c\/a\u003e\n \u003c\/div\u003e\n \u003c!-- === END BREADCRUMB NAVIGATION === --\u003e\n \n \u003cmain\u003e\n  \u003c!-- === 2-COLUMN LAYOUT (Flexbox) === --\u003e\n  \u003cdiv style=\"display: flex; flex-wrap: wrap; width: 100%; margin-bottom: 15px; border: none;\"\u003e\n  \n  \u003c!-- Left Column: Description --\u003e\n  \u003cdiv style=\"width: 65%; min-width: 300px; padding-right: 25px; box-sizing: border-box; vertical-align: top; border: none;\"\u003e\n  \u003ch2 style=\"margin-top: 0; border: none;\"\u003e\u003cb\u003eDescription\u003c\/b\u003e\u003c\/h2\u003e\n  \u003cp\u003eThis is the \u003cb\u003e24\/7 Enhanced Support Subscription\u003c\/b\u003e for the Sophos Virtual Firewall (licensed for up to \u003cb\u003e4 Cores \/ 6 GB RAM\u003c\/b\u003e). This premium support upgrade is essential for any business running mission-critical applications on their virtual firewall, ensuring rapid break-fix service around the clock.\u003c\/p\u003e\n  \u003cp\u003eWhile the Base License provides standard support during business hours, Enhanced Support grants you \u003cb\u003e24\/7\/365 access to senior Sophos technical engineers\u003c\/b\u003e for any software or configuration issue. It also includes \u003cb\u003eAdvanced Hardware Replacement\u003c\/b\u003e for licensing issues and rapid resolution features, minimizing your risk of critical downtime.\u003c\/p\u003e\n  \u003c\/div\u003e\n  \n  \u003c!-- Right Column: Gartner Badge --\u003e\n  \u003cdiv style=\"width: 35%; min-width: 250px; box-sizing: border-box; vertical-align: top; border: none;\"\u003e\n  \n  \u003c!-- === GARTNER RANKING SECTION (Style from Reference + NEW HOVER ANIMATION + REDUCED PADDING) === --\u003e\n  \u003cdiv style=\"background-color: #ffffff; border: 1px solid #e0e0e0; border-radius: 8px; padding: 15px; text-align: center; transition: all 0.3s ease; cursor: pointer;\" onmouseover=\"this.style.borderColor='#036748'; this.style.boxShadow='0 4px 12px rgba(0,0,0,0.1)'; this.style.transform='translateY(-2px)';\" onmouseout=\"this.style.borderColor='#e0e0e0'; this.style.boxShadow='none'; this.style.transform='none';\"\u003e\n  \n  \u003ch3 style=\"margin-top: 0; border-bottom: none; font-size: 14px; font-weight: 700; color: #000; padding-bottom: 10px; border-bottom: 1px solid #e0e0e0; text-align: center;\"\u003e\n  Gartner® Peer Insights™\n  \u003c\/h3\u003e\n  \u003c!-- TEXT REMOVED AS REQUESTED --\u003e\n  \u003cp style=\"font-size: 1.2em; font-weight: 700; color: #f28c00; margin-top: 15px; margin-bottom: 5px;\"\u003e\n  ★★★★★ \u003cspan style=\"font-size: 0.9em; color: #333; font-weight: 700;\"\u003e4.7 \/ 5.0\u003c\/span\u003e\n  \u003c\/p\u003e\n  \u003cp style=\"font-size: 0.9em; margin-bottom: 0;\"\u003e\n  (Based on 4,000+ Reviews. \u003ca href=\"https:\/\/www.gartner.com\/reviews\/market\/network-firewalls\/vendor\/sophos\" target=\"_blank\" rel=\"noopener\" style=\"color: #036748;\"\u003eRead reviews\u003c\/a\u003e)\n  \u003c\/p\u003e\n  \u003c\/div\u003e\n  \u003c!-- === END GARTNER SECTION === --\u003e\n  \u003c\/div\u003e\n  \u003c\/div\u003e\n  \u003c!-- === END 2-COLUMN LAYOUT === --\u003e\n \n  \u003c!-- Add a separator line --\u003e\n  \u003chr style=\"border: 0; border-top: 1px solid #f0f0e0; margin: 30px 0;\"\u003e\n \n  \u003ch2\u003e\u003cb\u003eKey Features \u0026amp; Benefits (Enhanced Support)\u003c\/b\u003e\u003c\/h2\u003e\n  \u003cul\u003e\n  \u003cli\u003e\n\u003cb\u003e24\/7\/365 Access:\u003c\/b\u003e Get round-the-clock access to Sophos support for critical issues.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eFirmware \u0026amp; Updates:\u003c\/b\u003e Includes instant access to all firmware, feature updates, and security patches.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eConfiguration Assistance:\u003c\/b\u003e Get technical help for setting up VPNs, networking, and security policies.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eAdvanced Hardware Replacement:\u003c\/b\u003e Includes rapid license reinstatement and replacement if a critical software failure occurs.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eEssential for Virtual Deployments:\u003c\/b\u003e Guarantees rapid assistance for virtual environments where downtime is costly.\u003c\/li\u003e\n  \u003c\/ul\u003e\n \n  \u003c!-- === WHY BUY FROM US SECTION (Style from Reference) === --\u003e\n  \u003cdiv style=\"background-color: #f4f4f4; padding: 25px; border-radius: 8px; margin: 30px 0; border-left: 5px solid #036748;\"\u003e\n  \u003ch2 style=\"margin-top: 0; border-bottom: none; color: #036748;\"\u003e\u003cb\u003eWhy Buy Support From Softech.store?\u003c\/b\u003e\u003c\/h2\u003e\n  \u003cul style=\"list-style-type: none; padding-left: 0;\"\u003e\n  \u003cli style=\"position: relative; padding-left: 30px; margin-bottom: 10px; font-size: 16px;\"\u003e\n  \u003cspan style=\"position: absolute; left: 0; top: 0; color: #036748; font-weight: 700;\"\u003e✔\u003c\/span\u003e\n  \u003cb\u003eSophos Platinum Partner:\u003c\/b\u003e We are a top-tier, authorized partner for all Sophos licenses and support tiers.\n  \u003c\/li\u003e\n  \u003cli style=\"position: relative; padding-left: 30px; margin-bottom: 10px; font-size: 16px;\"\u003e\n  \u003cspan style=\"position: absolute; left: 0; top: 0; color: #036748; font-weight: 700;\"\u003e✔\u003c\/span\u003e\n  \u003cb\u003eExpert Support Management:\u003c\/b\u003e Our team helps manage the support process, ensuring priority handling of your cases.\n  \u003c\/li\u003e\n  \u003cli style=\"position: relative; padding-left: 30px; margin-bottom: 10px; font-size: 16px;\"\u003e\n  \u003cspan style=\"position: absolute; left: 0; top: 0; color: #036748; font-weight: 700;\"\u003e✔\u003c\/span\u003e\n  \u003cb\u003eSimplified Renewals:\u003c\/b\u003e We ensure your support is co-termed and renewed seamlessly with your virtual firewall license.\n  \u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003c!-- BUTTON REMOVED AS REQUESTED --\u003e\n  \u003c\/div\u003e\n  \u003c!-- === END WHY BUY SECTION === --\u003e\n \n  \u003ch2\u003e\u003cb\u003eSupport Tier Comparison: Enhanced vs. Standard\u003c\/b\u003e\u003c\/h2\u003e\n  \u003cp\u003eThis 24\/7 Enhanced Support is a significant upgrade from the basic support included with your base license.\u003c\/p\u003e\n  \n  \u003c!-- === COMPARISON TABLE (FIXED FOR MOBILE + HOVER ANIMATION + NEW ICONS) === --\u003e\n  \u003c!-- This div wrapper will make the table scroll horizontally on small screens --\u003e\n  \u003cdiv style=\"overflow-x: auto; -webkit-overflow-scrolling: touch;\"\u003e\n  \u003ctable style=\"width: 100%; min-width: 600px; border-collapse: collapse;\"\u003e\n  \u003cthead style=\"background-color: #036748; color: #ffffff;\"\u003e\n  \u003ctr\u003e\n  \u003cth style=\"border: 1px solid #02523a; padding: 12px; text-align: left; color: #ffffff;\"\u003eFeature\u003c\/th\u003e\n  \u003cth style=\"border: 1px solid #02523a; padding: 12px; text-align: center; color: #ffffff;\"\u003eStandard Support (Included)\u003c\/th\u003e\n  \u003cth style=\"border: 1px solid #02523a; padding: 12px; text-align: center; color: #ffffff;\"\u003eEnhanced Support (This Product)\u003c\/th\u003e\n  \u003c\/tr\u003e\n  \u003c\/thead\u003e\n  \u003ctbody style=\"background-color: #ffffff;\"\u003e\n  \u003ctr style=\"transition: background-color 0.2s ease;\" onmouseover=\"this.style.backgroundColor='#f0f7ff'\" onmouseout=\"this.style.backgroundColor='#ffffff'\"\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px;\"\u003eSupport Access\u003c\/td\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px; text-align: center;\"\u003eBusiness Hours (5x8)\u003c\/td\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px; text-align: center;\"\u003e\u003cb\u003e24\/7\/365\u003c\/b\u003e\u003c\/td\u003e\n  \u003c\/tr\u003e\n  \u003ctr style=\"transition: background-color 0.2s ease;\" onmouseover=\"this.style.backgroundColor='#f0f7ff'\" onmouseout=\"this.style.backgroundColor='#ffffff'\"\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px;\"\u003eImmediate Phone Assistance\u003c\/td\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px; text-align: center;\"\u003e\u003cspan style=\"font-size: 1.2em; color: #CC0000; font-weight: 700; line-height: 1;\"\u003e✗\u003c\/span\u003e\u003c\/td\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px; text-align: center;\"\u003e\u003cspan style=\"font-size: 1.5em; color: #036748; font-weight: 700; line-height: 1;\"\u003e✓\u003c\/span\u003e\u003c\/td\u003e\n  \u003c\/tr\u003e\n  \u003ctr style=\"transition: background-color 0.2s ease;\" onmouseover=\"this.style.backgroundColor='#f0f7ff'\" onmouseout=\"this.style.backgroundColor='#ffffff'\"\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px;\"\u003eSecurity \u0026amp; Firmware Updates\u003c\/td\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px; text-align: center;\"\u003e\u003cspan style=\"font-size: 1.5em; color: #036748; font-weight: 700; line-height: 1;\"\u003e✓\u003c\/span\u003e\u003c\/td\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px; text-align: center;\"\u003e\u003cspan style=\"font-size: 1.5em; color: #036748; font-weight: 700; line-height: 1;\"\u003e✓\u003c\/span\u003e\u003c\/td\u003e\n  \u003c\/tr\u003e\n  \u003ctr style=\"transition: background-color 0.2s ease;\" onmouseover=\"this.style.backgroundColor='#f0f7ff'\" onmouseout=\"this.style.backgroundColor='#ffffff'\"\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px;\"\u003e\u003cb\u003eAdvanced Hardware Replacement\u003c\/b\u003e\u003c\/td\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px; text-align: center;\"\u003e\u003cspan style=\"font-size: 1.2em; color: #CC0000; font-weight: 700; line-height: 1;\"\u003e✗\u003c\/span\u003e\u003c\/td\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px; text-align: center;\"\u003e\u003cspan style=\"font-size: 1.5em; color: #036748; font-weight: 700; line-height: 1;\"\u003e✓\u003c\/span\u003e\u003c\/td\u003e\n  \u003c\/tr\u003e\n  \u003ctr style=\"transition: background-color 0.2s ease;\" onmouseover=\"this.style.backgroundColor='#f0f7ff'\" onmouseout=\"this.style.backgroundColor='#ffffff'\"\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px;\"\u003e\u003cb\u003eBest For\u003c\/b\u003e\u003c\/td\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px; text-align: center;\"\u003e\u003cb\u003eNon-critical applications\u003c\/b\u003e\u003c\/td\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px; text-align: center;\"\u003e\u003cb\u003eHigh-availability \u0026amp; core services\u003c\/b\u003e\u003c\/td\u003e\n  \u003c\/tr\u003e\n  \u003c\/tbody\u003e\n  \u003c\/table\u003e\n  \u003c\/div\u003e\n  \u003c!-- === END COMPARISON TABLE WRAPPER === --\u003e\n \n  \u003ch2 style=\"margin-top: 30px;\"\u003e\u003cb\u003eFAQs for Virtual Firewall Support\u003c\/b\u003e\u003c\/h2\u003e\n  \u003cp style=\"margin-bottom: 5px;\"\u003e\u003cb\u003eQ: Why do virtual firewalls need hardware replacement?\u003c\/b\u003e\u003c\/p\u003e\n  \u003cp\u003eA: The Virtual Firewall software license is tied to your account and environment. If your license key becomes corrupted or your virtual machine fails due to a software error, Sophos Enhanced Support provides the quickest path to reinstating or correcting your license, ensuring minimal operational downtime.\u003c\/p\u003e\n  \n  \u003cp style=\"margin-bottom: 5px;\"\u003e\u003cb\u003eQ: Is this support licensed for 4 Cores \/ 6GB RAM only?\u003c\/b\u003e\u003c\/p\u003e\n  \u003cp\u003eA: Yes. This subscription is specifically for the \u003cb\u003e4 Core \/ 6GB RAM\u003c\/b\u003e size of the Sophos Virtual Firewall. If you upgrade your firewall VM to utilize more cores\/RAM, you must purchase the corresponding higher-tier support license.\u003c\/p\u003e\n  \n  \u003cp style=\"margin-bottom: 5px;\"\u003e\u003cb\u003eQ: Is this license permanent?\u003c\/b\u003e\u003c\/p\u003e\n  \u003cp\u003eA: No. Enhanced Support is a \u003cb\u003esubscription service\u003c\/b\u003e, typically purchased for 1, 2, or 3 years. It must be renewed to maintain 24\/7 technical assistance and software updates.\u003c\/p\u003e\n \n  \u003cscript type=\"application\/ld+json\"\u003e\n  {\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [\n  {\n  \"@type\": \"Question\",\n  \"name\": \"Why do virtual firewalls need hardware replacement?\",\n  \"acceptedAnswer\": {\n  \"@type\": \"Answer\",\n  \"text\": \"The Virtual Firewall software license is tied to your account and environment. If your license key becomes corrupted or your virtual machine fails due to a software error, Sophos Enhanced Support provides the quickest path to reinstating or correcting your license, ensuring minimal operational downtime.\"\n  }\n  },\n  {\n  \"@type\": \"Question\",\n  \"name\": \"Is this support licensed for 4 Cores \/ 6GB RAM only?\",\n  \"acceptedAnswer\": {\n  \"@type\": \"Answer\",\n  \"text\": \"Yes. This subscription is specifically for the \u003cb\u003e4 Core \/ 6GB RAM\u003c\/b\u003e size of the Sophos Virtual Firewall. If you upgrade your firewall VM to utilize more cores\/RAM, you must purchase the corresponding higher-tier support license.\"\n  }\n  },\n  {\n  \"@type\": \"Question\",\n  \"name\": \"Is this license permanent?\",\n  \"acceptedAnswer\": {\n  \"@type\": \"Answer\",\n  \"text\": \"No. Enhanced Support is a \u003cb\u003esubscription service\u003c\/b\u003e, typically purchased for 1, 2, or 3 years. It must be renewed to maintain 24\/7 technical assistance and software updates.\"\n  }\n  }\n  ]\n  }\n  \u003c\/script\u003e\n \u003c\/main\u003e\n \n \u003c!-- === END OF CONTENT === --\u003e\n ","brand":"SOPHOS","offers":[{"title":"SF SW\/Virtual Enhanced Support \/ New \/ 1 MOS","offer_id":50344055734585,"sku":"SE4C6Z01ZZNCAA","price":20.67,"currency_code":"USD","in_stock":true},{"title":"SF SW\/Virtual Enhanced Support \/ Renewal \/ 1 MOS","offer_id":50344055767353,"sku":"SE4C6Z01ZZRCAA","price":19.64,"currency_code":"USD","in_stock":true},{"title":"SF SW\/Virtual Enhanced Support \/ New \/ 12 MOS","offer_id":50344055800121,"sku":"SE4C6Z12ZZNCAA","price":248.04,"currency_code":"USD","in_stock":true},{"title":"SF SW\/Virtual Enhanced Support \/ Renewal \/ 12 MOS","offer_id":50344055832889,"sku":"SE4C6Z12ZZRCAA","price":235.64,"currency_code":"USD","in_stock":true},{"title":"SF SW\/Virtual Enhanced Support \/ New \/ 24 MOS","offer_id":50344055865657,"sku":"SE4C6Z24ZZNCAA","price":496.08,"currency_code":"USD","in_stock":true},{"title":"SF SW\/Virtual Enhanced Support \/ Renewal \/ 24 MOS","offer_id":50344055898425,"sku":"SE4C6Z24ZZRCAA","price":471.28,"currency_code":"USD","in_stock":true},{"title":"SF SW\/Virtual Enhanced Support \/ New \/ 36 MOS","offer_id":50344055931193,"sku":"SE4C6Z36ZZNCAA","price":744.12,"currency_code":"USD","in_stock":true},{"title":"SF SW\/Virtual Enhanced Support \/ Renewal \/ 36 MOS","offer_id":50344055963961,"sku":"SE4C6Z36ZZRCAA","price":706.91,"currency_code":"USD","in_stock":true},{"title":"SF SW\/Virtual Enhanced to Enhanced Plus Support \/ New \/ 1 MOS","offer_id":50344055996729,"sku":"UP4C6Z01ZZNCAA","price":20.67,"currency_code":"USD","in_stock":true},{"title":"SF SW\/Virtual Enhanced to Enhanced Plus Support \/ Renewal \/ 1 MOS","offer_id":50344056029497,"sku":"UP4C6Z01ZZRCAA","price":19.64,"currency_code":"USD","in_stock":true},{"title":"SF SW\/Virtual Enhanced to Enhanced Plus Support \/ New \/ 12 MOS","offer_id":50344056062265,"sku":"UP4C6Z12ZZNCAA","price":248.04,"currency_code":"USD","in_stock":true},{"title":"SF SW\/Virtual Enhanced to Enhanced Plus Support \/ Renewal \/ 12 MOS","offer_id":50344056095033,"sku":"UP4C6Z12ZZRCAA","price":235.64,"currency_code":"USD","in_stock":true},{"title":"SF SW\/Virtual Enhanced to Enhanced Plus Support \/ New \/ 24 MOS","offer_id":50344056127801,"sku":"UP4C6Z24ZZNCAA","price":496.08,"currency_code":"USD","in_stock":true},{"title":"SF SW\/Virtual Enhanced to Enhanced Plus Support \/ Renewal \/ 24 MOS","offer_id":50344056160569,"sku":"UP4C6Z24ZZRCAA","price":471.28,"currency_code":"USD","in_stock":true},{"title":"SF SW\/Virtual Enhanced to Enhanced Plus Support \/ New \/ 36 MOS","offer_id":50344056193337,"sku":"UP4C6Z36ZZNCAA","price":744.12,"currency_code":"USD","in_stock":true},{"title":"SF SW\/Virtual Enhanced to Enhanced Plus Support \/ Renewal \/ 36 MOS","offer_id":50344056226105,"sku":"UP4C6Z36ZZRCAA","price":706.91,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0729\/3508\/0249\/files\/SF_SW_Virtual_Enhanced_Support_809fa17a-43d7-4ee9-9f9d-e70f26b24af7.webp?v=1736924473","url":"https:\/\/softech.store\/en-mx\/products\/sophos-sf-sw-virtual-firewall-up-to-4-cores-6gb-ram-enhanced-support-24-7","provider":"SOFTECH STORE","version":"1.0","type":"link"}