{"product_id":"sophos-xgs-87-xgs-87w-firewall-enhanced-support-24-7","title":"Sophos XGS 87(w) Firewall Enhanced Support 24\/7","description":"\n \n \n \n \n \u003c!-- === START COPYING HERE === --\u003e\n \u003c!-- (Paste from this point down into your Shopify HTML Editor) --\u003e\n \n \u003c!-- === BREADCRUMB NAVIGATION (Theme-Friendly) === --\u003e\n \u003cdiv style=\"font-size: 0.9em; color: #555; margin-bottom: 25px; padding-bottom: 25px;\"\u003e\n  \u003ca href=\"https:\/\/www.softech.store\/pages\/sophos-firewall-switches-sd-red\" style=\"color: #036748; text-decoration: none;\"\u003eFirewall \u0026amp; Network Security\u003c\/a\u003e\n  \u003cspan style=\"margin: 0 5px;\"\u003e›\u003c\/span\u003e\n  \u003ca href=\"https:\/\/www.softech.store\/pages\/sophos-products-solutions\" style=\"color: #036748; text-decoration: none;\"\u003eAll Sophos Solutions\u003c\/a\u003e\n \u003c\/div\u003e\n \u003c!-- === END BREADCRUMB NAVIGATION === --\u003e\n \n \u003cmain\u003e\n  \u003c!-- === 2-COLUMN LAYOUT (Flexbox - NO BORDERS) === --\u003e\n  \u003cdiv style=\"display: flex; flex-wrap: wrap; width: 100%; margin-bottom: 15px; border: none;\"\u003e\n  \n  \u003c!-- Left Column: Description --\u003e\n  \u003cdiv style=\"width: 65%; min-width: 300px; padding-right: 25px; box-sizing: border-box; vertical-align: top; border: none;\"\u003e\n  \u003ch2 style=\"margin-top: 0; border: none;\"\u003e\u003cb\u003eDescription\u003c\/b\u003e\u003c\/h2\u003e\n  \u003cp\u003eThis is the \u003cb\u003eEnhanced Support\u003c\/b\u003e subscription for the \u003cb\u003eSophos XGS 87 and XGS 87w\u003c\/b\u003e firewall appliances. This subscription provides 24\/7 access to Sophos technical support, firmware updates, and standard hardware replacement (RMA).\u003c\/p\u003e\n  \u003cp\u003eThis license is for support and updates only. It does \u003cb\u003enot\u003c\/b\u003e include a protection bundle (like Xstream or Standard Protection) or the Base License. It is designed for renewing support on an existing XGS 87\/87w or for purchasing with a standalone Base License.\u003c\/p\u003e\n  \u003c\/div\u003e\n  \n  \u003c!-- Right Column: Gartner Badge --\u003e\n  \u003cdiv style=\"width: 35%; min-width: 250px; box-sizing: border-box; vertical-align: top; border: none;\"\u003e\n  \n  \u003c!-- === GARTNER RANKING SECTION (Style from Reference + NEW HOVER ANIMATION + REDUCED PADDING) === --\u003e\n  \u003cdiv style=\"background-color: #ffffff; border: 1px solid #e0e0e0; border-radius: 8px; padding: 15px; text-align: center; transition: all 0.3s ease; cursor: pointer;\" onmouseover=\"this.style.borderColor='#036748'; this.style.boxShadow='0 4px 12px rgba(0,0,0,0.1)'; this.style.transform='translateY(-2px)';\" onmouseout=\"this.style.borderColor='#e0e0e0'; this.style.boxShadow='none'; this.style.transform='none';\"\u003e\n  \n  \u003ch3 style=\"margin-top: 0; border-bottom: none; font-size: 14px; font-weight: 700; color: #000; padding-bottom: 10px; border-bottom: 1px solid #e0e0e0; text-align: center;\"\u003e\n  Gartner® Peer Insights™\n  \u003c\/h3\u003e\n  \u003c!-- TEXT REMOVED AS REQUESTED --\u003e\n  \u003cp style=\"font-size: 1.2em; font-weight: 700; color: #f28c00; margin-top: 15px; margin-bottom: 5px;\"\u003e\n  ★★★★★ \u003cspan style=\"font-size: 0.9em; color: #333; font-weight: 700;\"\u003e4.7 \/ 5.0\u003c\/span\u003e\n  \u003c\/p\u003e\n  \u003cp style=\"font-size: 0.9em; margin-bottom: 0;\"\u003e\n  (Based on 4,000+ Reviews. \u003ca href=\"https:\/\/www.gartner.com\/reviews\/market\/network-firewalls\/vendor\/sophos\" target=\"_blank\" rel=\"noopener\" style=\"color: #036748;\"\u003eRead reviews\u003c\/a\u003e)\n  \u003c\/p\u003e\n  \u003c\/div\u003e\n  \u003c!-- === END GARTNER SECTION === --\u003e\n  \u003c\/div\u003e\n  \u003c\/div\u003e\n  \u003c!-- === END 2-COLUMN LAYOUT === --\u003e\n \n  \u003c!-- Add a separator line --\u003e\n  \u003chr style=\"border: 0; border-top: 1px solid #f0f0e0; margin: 30px 0;\"\u003e\n \n  \u003ch2\u003e\u003cb\u003eEnhanced Support Features\u003c\/b\u003e\u003c\/h2\u003e\n  \u003cul\u003e\n  \u003cli\u003e\n\u003cb\u003e24\/7\/365 Support:\u003c\/b\u003e Get round-the-clock access to Sophos technical support engineers for critical issues.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003ePriority Case Handling:\u003c\/b\u003e Your support tickets are given a high priority in the support queue.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eSecurity \u0026amp; Firmware Updates:\u003c\/b\u003e Includes all firmware updates, security patches, and bug fixes to keep your firewall secure.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eStandard Hardware Replacement:\u003c\/b\u003e A replacement unit is shipped after you return the faulty unit (for faster replacement, see Enhanced Plus).\u003c\/li\u003e\n  \u003c\/ul\u003e\n \n  \u003c!-- === WHY BUY FROM US SECTION (Style from Reference) === --\u003e\n  \u003cdiv style=\"background-color: #f4f4f4; padding: 25px; border-radius: 8px; margin: 30px 0; border-left: 5px solid #036748;\"\u003e\n  \u003ch2 style=\"margin-top: 0; border-bottom: none; color: #036748;\"\u003e\u003cb\u003eWhy Buy From Softech.store?\u003c\/b\u003e\u003c\/h2\u003e\n  \u003cul style=\"list-style-type: none; padding-left: 0;\"\u003e\n  \u003cli style=\"position: relative; padding-left: 30px; margin-bottom: 10px; font-size: 16px;\"\u003e\n  \u003cspan style=\"position: absolute; left: 0; top: 0; color: #036748; font-weight: 700;\"\u003e✔\u003c\/span\u003e\n  \u003cb\u003eSophos Platinum Partner:\u003c\/b\u003e We are a top-tier, authorized partner for all Sophos support renewals.\n  \u003c\/li\u003e\n  \u003cli style=\"position: relative; padding-left: 30px; margin-bottom: 10px; font-size: 16px;\"\u003e\n  \u003cspan style=\"position: absolute; left: 0; top: 0; color: #036748; font-weight: 700;\"\u003e✔\u003c\/span\u003e\n  \u003cb\u003eHassle-Free Renewals:\u003c\/b\u003e We manage your support contracts to ensure you are never left unprotected.\n  \u003c\/li\u003e\n  \u003cli style=\"position: relative; padding-left: 30px; margin-bottom: 10px; font-size: 16px;\"\u003e\n  \u003cspan style=\"position: absolute; left: 0; top: 0; color: #036748; font-weight: 700;\"\u003e✔\u003c\/span\u003e\n  \u003cb\u003eCertified Expert Assistance:\u003c\/b\u003e Our own certified engineers can provide Level 1 support and help escalate your case with Sophos.\n  \u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003c!-- REMOVED BUTTON AS REQUESTED --\u003e\n  \u003c\/div\u003e\n  \u003c!-- === END WHY BUY SECTION === --\u003e\n \n  \u003ch2\u003e\u003cb\u003eSophos Support Plan Comparison\u003c\/b\u003e\u003c\/h2\u003e\n  \u003cp\u003eThis license provides 24\/7 Enhanced Support. For the fastest hardware replacement, we recommend Enhanced Plus.\u003c\/p\u003e\n  \n  \u003c!-- === COMPARISON TABLE (FIXED FOR MOBILE + HOVER ANIMATION + NEW ICONS) === --\u003e\n  \u003c!-- This div wrapper will make the table scroll horizontally on small screens --\u003e\n  \u003cdiv style=\"overflow-x: auto; -webkit-overflow-scrolling: touch;\"\u003e\n  \u003ctable style=\"width: 100%; min-width: 600px; border-collapse: collapse;\"\u003e\n  \u003cthead style=\"background-color: #036748; color: #ffffff;\"\u003e\n  \u003ctr\u003e\n  \u003cth style=\"border: 1px solid #02523a; padding: 12px; text-align: left; color: #ffffff;\"\u003eFeature\u003c\/th\u003e\n  \u003cth style=\"border: 1px solid #02523a; padding: 12px; text-align: center; color: #ffffff;\"\u003eStandard Support\u003c\/th\u003e\n  \u003cth style=\"border: 1px solid #02523a; padding: 12px; text-align: center; color: #ffffff;\"\u003eEnhanced Support (This License)\u003c\/th\u003e\n  \u003cth style=\"border: 1px solid #02523a; padding: 12px; text-align: center; color: #ffffff;\"\u003eEnhanced Plus Support\u003c\/th\u003e\n  \u003c\/tr\u003e\n  \u003c\/thead\u003e\n  \u003ctbody style=\"background-color: #ffffff;\"\u003e\n  \u003ctr style=\"transition: background-color 0.2s ease;\" onmouseover=\"this.style.backgroundColor='#f0f7ff'\" onmouseout=\"this.style.backgroundColor='#ffffff'\"\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px;\"\u003e\u003cb\u003eSupport Access\u003c\/b\u003e\u003c\/td\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px; text-align: center;\"\u003e8x5 Business Hours\u003c\/td\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px; text-align: center;\"\u003e\u003cb\u003e24\/7\/365\u003c\/b\u003e\u003c\/td\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px; text-align: center;\"\u003e\u003cb\u003e24\/7\/365\u003c\/b\u003e\u003c\/td\u003e\n  \u003c\/tr\u003e\n  \u003ctr style=\"transition: background-color 0.2s ease;\" onmouseover=\"this.style.backgroundColor='#f0f7ff'\" onmouseout=\"this.style.backgroundColor='#ffffff'\"\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px;\"\u003e\u003cb\u003eHardware Replacement (RMA)\u003c\/b\u003e\u003c\/td\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px; text-align: center;\"\u003eStandard (Return-to-Sophos)\u003c\/td\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px; text-align: center;\"\u003eStandard (Return-to-Sophos)\u003c\/td\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px; text-align: center;\"\u003e\u003cb\u003eAdvanced (Ships First)\u003c\/b\u003e\u003c\/td\u003e\n  \u003c\/tr\u003e\n  \u003ctr style=\"transition: background-color 0.2s ease;\" onmouseover=\"this.style.backgroundColor='#f0f7ff'\" onmouseout=\"this.style.backgroundColor='#ffffff'\"\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px;\"\u003e\u003cb\u003eBest For\u003c\/b\u003e\u003c\/td\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px; text-align: center;\"\u003e\u003cb\u003eNon-critical deployments\u003c\/b\u003e\u003c\/td\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px; text-align: center;\"\u003e\u003cb\u003e24\/7 Peace of Mind\u003c\/b\u003e\u003c\/td\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px; text-align: center;\"\u003e\u003cb\u003eMission-Critical Hardware\u003c\/b\u003e\u003c\/td\u003e\n  \u003c\/tr\u003e\n  \u003c\/tbody\u003e\n  \u003c\/table\u003e\n  \u003c\/div\u003e\n  \u003c!-- === END COMPARISON TABLE WRAPPER === --\u003e\n \n  \u003ch2 style=\"margin-top: 30px;\"\u003e\u003cb\u003eFAQs for Enhanced Support\u003c\/b\u003e\u003c\/h2\u003e\n  \u003cp style=\"margin-bottom: 5px;\"\u003e\u003cb\u003eQ: Does this license include the firewall (Base License) or any protection features?\u003c\/b\u003e\u003c\/p\u003e\n  \u003cp\u003eA: No. This is a \u003cb\u003esupport-only\u003c\/b\u003e subscription. It does \u003cb\u003enot\u003c\/b\u003e include the Base License or any protection bundles (like Standard or Xstream). This is for renewing support on a firewall you already own or purchasing support with a Standalone license.\u003c\/p\u003e\n  \n  \u003cp style=\"margin-bottom: 5px;\"\u003e\u003cb\u003eQ: Does this work for both XGS 87 and XGS 87w?\u003c\/b\u003e\u003c\/p\u003e\n  \u003cp\u003eA: Yes, this support license covers both the wired (XGS 87) and the wireless (XGS 87w) models.\u003c\/p\u003e\n  \n  \u003cp style=\"margin-bottom: 5px;\"\u003e\u003cb\u003eQ: What is the difference between Enhanced and Enhanced Plus support?\u003c\/b\u003e\u003c\/p\u003e\n  \u003cp\u003eA: The primary difference is hardware replacement. \u003cb\u003eEnhanced\u003c\/b\u003e requires you to return the faulty unit before a replacement is sent. \u003cb\u003eEnhanced Plus\u003c\/b\u003e provides Advanced Hardware Replacement, meaning Sophos ships you a new unit immediately upon confirming a failure.\u003c\/p\u003e\n \n  \u003cscript type=\"application\/ld+json\"\u003e\n  {\n  \"@context\": \"httpsS:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [\n  {\n  \"@type\": \"Question\",\n  \"name\": \"Does this license include the firewall (Base License) or any protection features?\",\n  \"acceptedAnswer\": {\n  \"@type\": \"Answer\",\n  \"text\": \"No. This is a support-only subscription. It does \u003cb\u003enot\u003c\/b\u003e include the Base License or any protection bundles (like Standard or Xstream). This is for renewing support on a firewall you already own or purchasing support with a Standalone license.\"\n  }\n  },\n  {\n  \"@type\": \"Question\",\n  \"name\": \"Does this work for both XGS 87 and XGS 87w?\",\n  \"acceptedAnswer\": {\n  \"@type\": \"Answer\",\n  \"text\": \"Yes, this support license covers both the wired (XGS 87) and the wireless (XGS 87w) models.\"\n  }\n  },\n  {\n  \"@type\": \"Question\",\n  \"name\": \"What is the difference between Enhanced and Enhanced Plus support?\",\n  \"acceptedAnswer\": {\n  \"@type\": \"Answer\",\n  \"text\": \"The primary difference is hardware replacement. \u003cb\u003eEnhanced\u003c\/b\u003e requires you to return the faulty unit before a replacement is sent. \u003cb\u003eEnhanced Plus\u003c\/b\u003e provides Advanced Hardware Replacement, meaning Sophos ships you a new unit immediately upon confirming a failure.\"\n  }\n  }\n  ]\n  }\n  \u003c\/script\u003e\n \u003c\/main\u003e\n \n \u003c!-- === END OF CONTENT === --\u003e","brand":"SOPHOS","offers":[{"title":"XGS 87 \/ 87w Enhanced Support License Subscription \/ New \/ 1 MOS","offer_id":51019400610105,"sku":"SE87ZZ01ZZNCAA","price":7.42,"currency_code":"USD","in_stock":true},{"title":"XGS 87 \/ 87w Enhanced Support License Subscription \/ Renewal \/ 1 MOS","offer_id":51019400642873,"sku":"SE87ZZ01ZZRCAA","price":7.42,"currency_code":"USD","in_stock":true},{"title":"XGS 87 \/ 87w Enhanced Support License Subscription \/ New \/ 12 MOS","offer_id":51019400675641,"sku":"SE87ZZ12ZZNCAA","price":89.04,"currency_code":"USD","in_stock":true},{"title":"XGS 87 \/ 87w Enhanced Support License Subscription \/ Renewal \/ 12 MOS","offer_id":51019400708409,"sku":"SE87ZZ12ZZRCAA","price":89.04,"currency_code":"USD","in_stock":true},{"title":"XGS 87 \/ 87w Enhanced Support License Subscription \/ New \/ 24 MOS","offer_id":51019400741177,"sku":"SE87ZZ24ZZNCAA","price":178.08,"currency_code":"USD","in_stock":true},{"title":"XGS 87 \/ 87w Enhanced Support License Subscription \/ Renewal \/ 24 MOS","offer_id":51019400773945,"sku":"SE87ZZ24ZZRCAA","price":178.08,"currency_code":"USD","in_stock":true},{"title":"XGS 87 \/ 87w Enhanced Support License Subscription \/ New \/ 36 MOS","offer_id":51019400806713,"sku":"SE87ZZ36ZZNCAA","price":267.12,"currency_code":"USD","in_stock":true},{"title":"XGS 87 \/ 87w Enhanced Support License Subscription \/ Renewal \/ 36 MOS","offer_id":51019400839481,"sku":"SE87ZZ36ZZRCAA","price":267.12,"currency_code":"USD","in_stock":true},{"title":"XGS 87 \/ 87w Enhanced to Enhanced Plus Support Upgrade License Subscription \/ New \/ 1 MOS","offer_id":51019400872249,"sku":"UP87ZZ01ZZNCAA","price":4.85,"currency_code":"USD","in_stock":true},{"title":"XGS 87 \/ 87w Enhanced to Enhanced Plus Support Upgrade License Subscription \/ Renewal \/ 1 MOS","offer_id":51019400905017,"sku":"UP87ZZ01ZZRCAA","price":4.85,"currency_code":"USD","in_stock":true},{"title":"XGS 87 \/ 87w Enhanced to Enhanced Plus Support Upgrade License Subscription \/ New \/ 12 MOS","offer_id":51019400937785,"sku":"UP87ZZ12ZZNCAA","price":58.26,"currency_code":"USD","in_stock":true},{"title":"XGS 87 \/ 87w Enhanced to Enhanced Plus Support Upgrade License Subscription \/ Renewal \/ 12 MOS","offer_id":51019400970553,"sku":"UP87ZZ12ZZRCAA","price":58.26,"currency_code":"USD","in_stock":true},{"title":"XGS 87 \/ 87w Enhanced to Enhanced Plus Support Upgrade License Subscription \/ New \/ 24 MOS","offer_id":51019401003321,"sku":"UP87ZZ24ZZNCAA","price":116.52,"currency_code":"USD","in_stock":true},{"title":"XGS 87 \/ 87w Enhanced to Enhanced Plus Support Upgrade License Subscription \/ Renewal \/ 24 MOS","offer_id":51019401036089,"sku":"UP87ZZ24ZZRCAA","price":116.52,"currency_code":"USD","in_stock":true},{"title":"XGS 87 \/ 87w Enhanced to Enhanced Plus Support Upgrade License Subscription \/ New \/ 36 MOS","offer_id":51019401068857,"sku":"UP87ZZ36ZZNCAA","price":174.77,"currency_code":"USD","in_stock":true},{"title":"XGS 87 \/ 87w Enhanced to Enhanced Plus Support Upgrade License Subscription \/ Renewal \/ 36 MOS","offer_id":51019401101625,"sku":"UP87ZZ36ZZRCAA","price":174.77,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0729\/3508\/0249\/files\/Enhanced_Plus_Support.webp?v=1753508358","url":"https:\/\/softech.store\/en-ng\/products\/sophos-xgs-87-xgs-87w-firewall-enhanced-support-24-7","provider":"SOFTECH STORE","version":"1.0","type":"link"}