{"product_id":"solarwinds-advanced-service-agent-users-for-msp-subscription","title":"SolarWinds Advanced Service Agent Users for MSP - Subscription","description":"\u003c!-- === BREADCRUMB NAVIGATION === --\u003e\n \u003cdiv style=\"font-size: 0.9em; color: #555; margin-bottom: 25px; padding-bottom: 25px; border-bottom: 1px solid #e0e0e0;\"\u003e\n  \u003ca href=\"https:\/\/www.softech.store\/en-pk\/pages\/solarwinds-solution\" style=\"color: #036748; text-decoration: none;\"\u003eAll SolarWinds Solutions\u003c\/a\u003e\n  \u003cspan style=\"margin: 0 5px;\"\u003e›\u003c\/span\u003e\n  \u003ca href=\"https:\/\/www.softech.store\/pages\/solarwinds-it-service-management-solutions\" style=\"color: #036748; text-decoration: none;\"\u003eIT Service Management\u003c\/a\u003e\n \u003c\/div\u003e\n \n \u003cmain\u003e\n  \u003c!-- === 2-COLUMN LAYOUT === --\u003e\n  \u003cdiv style=\"display: flex; flex-wrap: wrap; width: 100%; margin-bottom: 15px; border: none;\"\u003e\n  \n  \u003c!-- Left Column: Description --\u003e\n  \u003cdiv style=\"width: 65%; min-width: 300px; padding-right: 25px; box-sizing: border-box; vertical-align: top; border: none;\"\u003e\n  \u003ch2 style=\"margin-top: 0; border: none;\"\u003e\u003cb\u003eDescription\u003c\/b\u003e\u003c\/h2\u003e\n  \u003cp\u003eThis is the \u003cb\u003eAnnual Subscription\u003c\/b\u003e for \u003cb\u003eSolarWinds Service Desk (SWSD) - Advanced Plan for MSPs\u003c\/b\u003e. This SKU is specifically designed for Managed Service Providers who need to support multiple clients from a single tenant.\u003c\/p\u003e\n  \u003cp\u003eThe MSP Advanced plan includes all standard Advanced features (Change Mgmt, SLA, etc.) plus \u003cb\u003eDomain Separation\u003c\/b\u003e, allowing you to segregate data and tickets by client for security and billing.\u003c\/p\u003e\n  \n  \u003c!-- AUTHENTIC REVIEWS SECTION (Clickable) --\u003e\n  \u003cdiv style=\"margin-top: 30px; border-top: 1px solid #eee; padding-top: 20px;\"\u003e\n  \u003ch3 style=\"color: #036748;\"\u003e\u003cb\u003eMSP Feedback\u003c\/b\u003e\u003c\/h3\u003e\n  \u003ca href=\"https:\/\/www.g2.com\/products\/solarwinds-service-desk\/reviews\" target=\"_blank\" style=\"text-decoration: none; color: inherit;\"\u003e\n  \u003cdiv style=\"background-color: #f9f9f9; padding: 15px; border-radius: 5px; margin-bottom: 10px; border-left: 4px solid #036748; transition: background-color 0.3s;\" onmouseover=\"this.style.backgroundColor='#f0f8f5'\" onmouseout=\"this.style.backgroundColor='#f9f9f9'\"\u003e\n  \u003cp style=\"font-style: italic; margin-bottom: 5px;\"\u003e\"The domain separation in the MSP version is critical. We can manage 50 different clients and ensure they only see their own data in the portal. A huge win for privacy.\"\u003c\/p\u003e\n  \u003cp style=\"font-size: 0.9em; color: #555;\"\u003e— \u003cb\u003eMSP Owner\u003c\/b\u003e (G2 Review)\u003c\/p\u003e\n  \u003cdiv style=\"margin-top: 10px; color: #f28c00; font-weight: bold;\"\u003e\n  ★★★★☆ 4.3\/5 \u003cspan style=\"color: #036748; font-weight: normal; font-size: 0.9em; text-decoration: underline;\"\u003eRead verified reviews\u003c\/span\u003e\n  \u003c\/div\u003e\n  \u003c\/div\u003e\n  \u003c\/a\u003e\n  \u003c\/div\u003e\n  \u003c\/div\u003e\n  \n  \u003c!-- Right Column: Trust Badge --\u003e\n  \u003cdiv style=\"width: 35%; min-width: 250px; box-sizing: border-box; vertical-align: top; border: none;\"\u003e\n  \u003cdiv style=\"background-color: #e8f5e9; border: 1px solid #c8e6c9; border-radius: 8px; padding: 20px;\"\u003e\n  \u003ch3 style=\"margin-top: 0; font-size: 16px; color: #036748; border-bottom: 1px solid #a5d6a7; padding-bottom: 10px;\"\u003e\u003cb\u003eWhy MSP Edition?\u003c\/b\u003e\u003c\/h3\u003e\n  \u003cul style=\"margin-bottom: 0; padding-left: 20px; color: #2e7d32;\"\u003e\n  \u003cli style=\"margin-bottom: 8px;\"\u003e\n\u003cb\u003eMulti-Tenant:\u003c\/b\u003e Support many clients.\u003c\/li\u003e\n  \u003cli style=\"margin-bottom: 8px;\"\u003e\n\u003cb\u003eSegregation:\u003c\/b\u003e Keep client data private.\u003c\/li\u003e\n  \u003cli style=\"margin-bottom: 8px;\"\u003e\n\u003cb\u003eSLA:\u003c\/b\u003e Client-specific SLA tracking.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eOfficial:\u003c\/b\u003e Authorized Distributor.\u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003c\/div\u003e\n  \u003c\/div\u003e\n  \u003c\/div\u003e\n \n  \u003chr style=\"border: 0; border-top: 1px solid #f0f0e0; margin: 30px 0;\"\u003e\n \n  \u003ch2\u003e\u003cb\u003eKey Features (MSP Advanced)\u003c\/b\u003e\u003c\/h2\u003e\n  \u003cul\u003e\n  \u003cli\u003e\n\u003cb\u003eDomain Separation:\u003c\/b\u003e Create distinct \"sites\" for each client with their own branding and data.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eChange Management:\u003c\/b\u003e Handle changes per-client or globally.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eSLA Management:\u003c\/b\u003e Track SLA breaches for specific clients to ensure contract compliance.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eAutomated Routing:\u003c\/b\u003e Route tickets to specific agent teams based on Client ID.\u003c\/li\u003e\n  \u003c\/ul\u003e\n \n  \u003c!-- === COMPARATIVE TABLE === --\u003e\n  \u003cdiv style=\"overflow-x: auto; margin-top: 30px;\"\u003e\n  \u003ch3 style=\"color: #036748;\"\u003e\u003cb\u003eStandard vs. MSP Edition\u003c\/b\u003e\u003c\/h3\u003e\n  \u003ctable style=\"width: 100%; border-collapse: collapse;\"\u003e\n  \u003cthead style=\"background-color: #036748; color: #fff;\"\u003e\n  \u003ctr\u003e\n  \u003cth style=\"padding: 10px;\"\u003eFeature\u003c\/th\u003e\n  \u003cth style=\"padding: 10px;\"\u003eStandard Advanced Agent\u003c\/th\u003e\n  \u003cth style=\"padding: 10px;\"\u003eMSP Advanced Agent (This Product)\u003c\/th\u003e\n  \u003c\/tr\u003e\n  \u003c\/thead\u003e\n  \u003ctbody\u003e\n  \u003ctr\u003e\n  \u003ctd style=\"padding: 10px; border: 1px solid #ddd;\"\u003e\u003cb\u003eTenancy\u003c\/b\u003e\u003c\/td\u003e\n  \u003ctd style=\"padding: 10px; border: 1px solid #ddd;\"\u003eSingle Organization\u003c\/td\u003e\n  \u003ctd style=\"padding: 10px; border: 1px solid #ddd;\"\u003e\u003cb\u003eMulti-Client Support\u003c\/b\u003e\u003c\/td\u003e\n  \u003c\/tr\u003e\n  \u003ctr\u003e\n  \u003ctd style=\"padding: 10px; border: 1px solid #ddd;\"\u003e\u003cb\u003eData Segregation\u003c\/b\u003e\u003c\/td\u003e\n  \u003ctd style=\"padding: 10px; border: 1px solid #ddd;\"\u003eDepartmental Only\u003c\/td\u003e\n  \u003ctd style=\"padding: 10px; border: 1px solid #ddd;\"\u003e\u003cb\u003eStrict Domain Separation\u003c\/b\u003e\u003c\/td\u003e\n  \u003c\/tr\u003e\n  \u003ctr\u003e\n  \u003ctd style=\"padding: 10px; border: 1px solid #ddd;\"\u003e\u003cb\u003eBranding\u003c\/b\u003e\u003c\/td\u003e\n  \u003ctd style=\"padding: 10px; border: 1px solid #ddd;\"\u003eOne Portal Brand\u003c\/td\u003e\n  \u003ctd style=\"padding: 10px; border: 1px solid #ddd;\"\u003e\u003cb\u003ePer-Client Branding\u003c\/b\u003e\u003c\/td\u003e\n  \u003c\/tr\u003e\n  \u003c\/tbody\u003e\n  \u003c\/table\u003e\n  \u003c\/div\u003e\n \n  \u003c!-- === WHY BUY FROM US SECTION === --\u003e\n  \u003cdiv style=\"background-color: #f4f4f4; padding: 25px; border-radius: 8px; margin: 30px 0; border-left: 5px solid #036748;\"\u003e\n  \u003ch2 style=\"margin-top: 0; border-bottom: none; color: #036748;\"\u003e\u003cb\u003eWhy Buy From Softech.store?\u003c\/b\u003e\u003c\/h2\u003e\n  \u003cul style=\"list-style-type: none; padding-left: 0;\"\u003e\n  \u003cli style=\"position: relative; padding-left: 30px; margin-bottom: 10px; font-size: 16px;\"\u003e\n  \u003cspan style=\"position: absolute; left: 0; top: 0; color: #036748; font-weight: 700;\"\u003e✔\u003c\/span\u003e\n  \u003cb\u003eAuthorized Distributor:\u003c\/b\u003e We specialize in MSP licensing.\n  \u003c\/li\u003e\n  \u003cli style=\"position: relative; padding-left: 30px; margin-bottom: 10px; font-size: 16px;\"\u003e\n  \u003cspan style=\"position: absolute; left: 0; top: 0; color: #036748; font-weight: 700;\"\u003e✔\u003c\/span\u003e\n  \u003cb\u003eInstant Setup:\u003c\/b\u003e Get your MSP instance provisioned quickly.\n  \u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003c\/div\u003e\n \n  \u003ch2 style=\"margin-top: 30px;\"\u003e\u003cb\u003eFAQs: MSP Advanced\u003c\/b\u003e\u003c\/h2\u003e\n  \u003cp style=\"margin-bottom: 5px;\"\u003e\u003cb\u003eQ: Can I use the standard license for MSP?\u003c\/b\u003e\u003c\/p\u003e\n  \u003cp\u003eA: Technically yes, but you lose data segregation. Your clients might see each other's data, which is a major security risk. The MSP license is required for proper separation.\u003c\/p\u003e\n \n  \u003cp style=\"margin-bottom: 5px;\"\u003e\u003cb\u003eQ: Do I need to buy agents for my clients?\u003c\/b\u003e\u003c\/p\u003e\n  \u003cp\u003eA: No, you buy Agent licenses for YOUR staff. Your clients (end-users) are free.\u003c\/p\u003e\n \u003c\/main\u003e","brand":"SolarWinds","offers":[{"title":"1-29","offer_id":50434528805177,"sku":"1231507","price":1004.88,"currency_code":"USD","in_stock":true},{"title":"30-49","offer_id":50434528837945,"sku":"1231507","price":964.6,"currency_code":"USD","in_stock":true},{"title":"50-69","offer_id":50434528870713,"sku":"1231507","price":921.14,"currency_code":"USD","in_stock":true},{"title":"70-79","offer_id":50434528903481,"sku":"1231507","price":891.46,"currency_code":"USD","in_stock":true},{"title":"80-199","offer_id":50434528936249,"sku":"1231507","price":862.84,"currency_code":"USD","in_stock":true},{"title":"200-299","offer_id":50434528969017,"sku":"1231507","price":834.22,"currency_code":"USD","in_stock":true},{"title":"300-399","offer_id":50434529001785,"sku":"1231507","price":819.38,"currency_code":"USD","in_stock":true},{"title":"400-499","offer_id":50434529034553,"sku":"1231507","price":789.7,"currency_code":"USD","in_stock":true},{"title":"500+","offer_id":50434529067321,"sku":"1231507","price":761.08,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0729\/3508\/0249\/files\/ITSM_91a7a08c-e8a7-4fb7-aae3-02ce6a21370a.webp?v=1742456085","url":"https:\/\/softech.store\/en-qa\/products\/solarwinds-advanced-service-agent-users-for-msp-subscription","provider":"SOFTECH STORE","version":"1.0","type":"link"}