{"product_id":"partner-delivered-services-premium-support-add-on-available-to-customers-with-premium-support-level-2-or-level-3","title":"Partner Delivered Services, Premium Support Add-On- Available to customers with Premium Support Level 2 or Level 3","description":"\n \n \u003c!-- === BREADCRUMB NAVIGATION === --\u003e\n \u003cdiv style=\"font-size: 0.9em; color: #555; margin-bottom: 25px; padding-bottom: 25px; border-bottom: 1px solid #e0e0e0;\"\u003e\n  \u003ca href=\"https:\/\/www.softech.store\/en-pk\/pages\/solarwinds-solution\" style=\"color: #036748; text-decoration: none;\"\u003eAll SolarWinds Solutions\u003c\/a\u003e\n  \u003cspan style=\"margin: 0 5px;\"\u003e›\u003c\/span\u003e\n  \u003ca href=\"#\" style=\"color: #036748; text-decoration: none;\"\u003eProfessional Services\u003c\/a\u003e\n \u003c\/div\u003e\n \n \u003cmain\u003e\n  \u003c!-- === 2-COLUMN LAYOUT === --\u003e\n  \u003cdiv style=\"display: flex; flex-wrap: wrap; width: 100%; margin-bottom: 15px; border: none;\"\u003e\n  \n  \u003c!-- Left Column: Description --\u003e\n  \u003cdiv style=\"width: 65%; min-width: 300px; padding-right: 25px; box-sizing: border-box; vertical-align: top; border: none;\"\u003e\n  \u003ch2 style=\"margin-top: 0; border: none;\"\u003e\u003cb\u003eDescription\u003c\/b\u003e\u003c\/h2\u003e\n  \u003cp\u003e\u003cb\u003ePartner-Delivered Services\u003c\/b\u003e is an exclusive add-on available to customers with SolarWinds Premium Support (Level 2 or Level 3). It bridges the gap between remote vendor support and hands-on local expertise.\u003c\/p\u003e\n  \u003cp\u003eAs an \u003cb\u003eAuthorized Distributor and Service Partner\u003c\/b\u003e, Softech.store provides this layer to give you personalized attention. This includes architectural design reviews, custom report building, alert tuning, and even on-site assistance if required. We act as your dedicated SolarWinds team extension.\u003c\/p\u003e\n  \u003c\/div\u003e\n  \n  \u003c!-- Right Column: Service Badge --\u003e\n  \u003cdiv style=\"width: 35%; min-width: 250px; box-sizing: border-box; vertical-align: top; border: none;\"\u003e\n  \u003cdiv style=\"background-color: #ffffff; border: 1px solid #e0e0e0; border-radius: 8px; padding: 15px; text-align: center; transition: all 0.3s ease; cursor: pointer;\" onmouseover=\"this.style.borderColor='#036748'; this.style.boxShadow='0 4px 12px rgba(0,0,0,0.1)'; this.style.transform='translateY(-2px)';\" onmouseout=\"this.style.borderColor='#e0e0e0'; this.style.boxShadow='none'; this.style.transform='none';\"\u003e\n  \n  \u003ch3 style=\"margin-top: 0; border-bottom: none; font-size: 14px; font-weight: 700; color: #000; padding-bottom: 10px; border-bottom: 1px solid #e0e0e0; text-align: center;\"\u003e\n  Softech Expertise\n  \u003c\/h3\u003e\n  \u003cp style=\"font-size: 1.2em; font-weight: 700; color: #f28c00; margin-top: 15px; margin-bottom: 5px;\"\u003e\n  ★★★★★ \u003cspan style=\"font-size: 0.9em; color: #333; font-weight: 700;\"\u003eCertified Pros\u003c\/span\u003e\n  \u003c\/p\u003e\n  \u003cp style=\"font-size: 0.9em; margin-bottom: 0;\"\u003e\n  (SolarWinds Certified Professionals on Staff)\n  \u003c\/p\u003e\n  \u003c\/div\u003e\n  \u003c\/div\u003e\n  \u003c\/div\u003e\n \n  \u003chr style=\"border: 0; border-top: 1px solid #f0f0e0; margin: 30px 0;\"\u003e\n \n  \u003ch2\u003e\u003cb\u003eService Inclusions\u003c\/b\u003e\u003c\/h2\u003e\n  \u003cul\u003e\n  \u003cli\u003e\n\u003cb\u003eDedicated Account Manager:\u003c\/b\u003e A single point of contact for all your SolarWinds technical and licensing needs.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eCustom Configuration:\u003c\/b\u003e Assistance with building complex alerts, reports, and dashboards tailored to your business KPIs.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eArchitecture Review:\u003c\/b\u003e Regular reviews of your polling engine load and database health to prevent performance issues.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eKnowledge Transfer:\u003c\/b\u003e Informal training sessions for your team during support calls to upskill your staff.\u003c\/li\u003e\n  \u003c\/ul\u003e\n \n  \u003c!-- === WHY BUY FROM US SECTION === --\u003e\n  \u003cdiv style=\"background-color: #f4f4f4; padding: 25px; border-radius: 8px; margin: 30px 0; border-left: 5px solid #036748;\"\u003e\n  \u003ch2 style=\"margin-top: 0; border-bottom: none; color: #036748;\"\u003e\u003cb\u003eWhy Buy From Softech.store?\u003c\/b\u003e\u003c\/h2\u003e\n  \u003cul style=\"list-style-type: none; padding-left: 0;\"\u003e\n  \u003cli style=\"position: relative; padding-left: 30px; margin-bottom: 10px; font-size: 16px;\"\u003e\n  \u003cspan style=\"position: absolute; left: 0; top: 0; color: #036748; font-weight: 700;\"\u003e✔\u003c\/span\u003e\n  \u003cb\u003eAuthorized Distributor:\u003c\/b\u003e We have direct access to SolarWinds engineering for complex issue escalation.\n  \u003c\/li\u003e\n  \u003cli style=\"position: relative; padding-left: 30px; margin-bottom: 10px; font-size: 16px;\"\u003e\n  \u003cspan style=\"position: absolute; left: 0; top: 0; color: #036748; font-weight: 700;\"\u003e✔\u003c\/span\u003e\n  \u003cb\u003eCertified Engineers:\u003c\/b\u003e Our team holds SCP (SolarWinds Certified Professional) certifications.\n  \u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003c\/div\u003e\n \n  \u003ch2 style=\"margin-top: 30px;\"\u003e\u003cb\u003eTrending FAQs: Managed Services\u003c\/b\u003e\u003c\/h2\u003e\n  \u003cp style=\"margin-bottom: 5px;\"\u003e\u003cb\u003eQ: How is this different from standard SolarWinds support?\u003c\/b\u003e\u003c\/p\u003e\n  \u003cp\u003eA: Standard support fixes \"broken\" software (bugs). Partner-Delivered Services help you \"use\" the software better (customization, tuning, best practices).\u003c\/p\u003e\n \n  \u003cp style=\"margin-bottom: 5px;\"\u003e\u003cb\u003eQ: Is this a one-time fee?\u003c\/b\u003e\u003c\/p\u003e\n  \u003cp\u003eA: This is typically an annual add-on subscription aligned with your SolarWinds maintenance renewal.\u003c\/p\u003e\n \n  \u003cp style=\"margin-bottom: 5px;\"\u003e\u003cb\u003eQ: Can you help migrate my old Orion server to a new one?\u003c\/b\u003e\u003c\/p\u003e\n  \u003cp\u003eA: Yes, migration assistance is a common request covered under this service or as a separate project scope.\u003c\/p\u003e\n \u003c\/main\u003e","brand":"SolarWinds","offers":[{"title":"Default Title","offer_id":51137486258489,"sku":"7234000","price":6360.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0729\/3508\/0249\/files\/SolarWinds_Premier_Support.webp?v=1757305845","url":"https:\/\/softech.store\/en-sa\/products\/partner-delivered-services-premium-support-add-on-available-to-customers-with-premium-support-level-2-or-level-3","provider":"SOFTECH STORE","version":"1.0","type":"link"}