{"product_id":"sophos-network-switch-support-and-services-24-7-for-models-series-1000","title":"Sophos Network Switch Support and Services 24\/7 for Models Series 1000","description":"\n \n \n \n \n \u003c!-- === START COPYING HERE === --\u003e\n \u003c!-- (Paste from this point down into your Shopify HTML Editor) --\u003e\n \n \u003c!-- === BREADCRUMB NAVIGATION (Theme-Friendly) === --\u003e\n \u003c!-- Change: Removed border-bottom --\u003e\n \u003cdiv style=\"font-size: 0.9em; color: #555; margin-bottom: 25px; padding-bottom: 25px; border-bottom: none;\"\u003e\n  \u003ca href=\"https:\/\/www.softech.store\/pages\/sophos-firewall-switches-sd-red\" style=\"color: #036748; text-decoration: none;\"\u003eFirewall \u0026amp; Network Security\u003c\/a\u003e\n  \u003cspan style=\"margin: 0 5px;\"\u003e›\u003c\/span\u003e\n  \u003ca href=\"https:\/\/www.softech.store\/pages\/sophos-products-solutions\" style=\"color: #036748; text-decoration: none;\"\u003eAll Sophos Solutions\u003c\/a\u003e\n \u003c\/div\u003e\n \u003c!-- === END BREADCRUMB NAVIGATION === --\u003e\n \n \u003cmain\u003e\n  \u003c!-- === 2-COLUMN LAYOUT (Theme-Friendly Table) === --\u003e\n  \u003ctable style=\"width: 100%; border: none; border-collapse: collapse; margin-bottom: 15px;\"\u003e\n  \u003ctbody style=\"border: none;\"\u003e\n  \u003ctr style=\"border: none;\"\u003e\n  \n  \u003c!-- Left Column: Description --\u003e\n  \u003ctd style=\"width: 65%; padding-right: 25px; vertical-align: top; border: none; min-width: 300px;\"\u003e\n  \u003ch2 style=\"margin-top: 0; border: none;\"\u003e\u003cb\u003eDescription\u003c\/b\u003e\u003c\/h2\u003e\n  \u003cp\u003eProtect your investment and ensure maximum uptime for your enterprise network with \u003cb\u003eSophos 24\/7 Enhanced Support\u003c\/b\u003e, designed specifically for the \u003cb\u003eSophos Switch Series 1000\u003c\/b\u003e. This service upgrades your standard warranty to a premium support package, providing 24\/7 access to senior Sophos support engineers and advanced hardware replacement.\u003c\/p\u003e\n  \u003cp\u003eFor mission-critical core and aggregation switches like the 1000 Series, Enhanced Support is essential for business continuity and rapid issue resolution.\u003c\/p\u003e\n  \u003c\/td\u003e\n  \n  \u003c!-- Right Column: Gartner Badge --\u003e\n  \u003ctd style=\"width: 35%; min-width: 280px; vertical-align: top; border: none;\"\u003e\n  \n  \u003c!-- === GARTNER RANKING SECTION (Style from Reference + NEW HOVER ANIMATION) === --\u003e\n  \u003cdiv style=\"background-color: #ffffff; border: 1px solid #e0e0e0; border-radius: 8px; padding: 20px; text-align: center; transition: all 0.3s ease; cursor: pointer;\" onmouseover=\"this.style.borderColor='#036748'; this.style.boxShadow='0 4px 12px rgba(0,0,0,0.1)'; this.style.transform='translateY(-2px)';\" onmouseout=\"this.style.borderColor='#e0e0e0'; this.style.boxShadow='none'; this.style.transform='none';\"\u003e\n  \n  \u003ch3 style=\"margin-top: 0; border-bottom: none; font-size: 14px; font-weight: 700; color: #000; padding-bottom: 10px; border-bottom: 1px solid #e0e0e0; text-align: center;\"\u003e\n  Gartner® Peer Insights™\n  \u003c\/h3\u003e\n  \u003cp style=\"font-size: 1.2em; font-weight: 700; color: #f28c00; margin-top: 15px; margin-bottom: 5px;\"\u003e\n  ★★★★★ \u003cspan style=\"font-size: 0.9em; color: #333; font-weight: 700;\"\u003e4.7 \/ 5.0\u003c\/span\u003e\n  \u003c\/p\u003e\n  \u003cp style=\"font-size: 0.9em; margin-bottom: 0;\"\u003e\n  (Based on 4,000+ Reviews. \u003ca href=\"https:\/\/www.gartner.com\/reviews\/market\/network-firewalls\/vendor\/sophos\" target=\"_blank\" rel=\"noopener\" style=\"color: #036748;\"\u003eRead reviews\u003c\/a\u003e)\n  \u003c\/p\u003e\n  \u003c\/div\u003e\n  \u003c!-- === END GARTNER SECTION === --\u003e\n  \u003c\/td\u003e\n  \u003c\/tr\u003e\n  \u003c\/tbody\u003e\n  \u003c\/table\u003e\n  \u003c!-- === END 2-COLUMN LAYOUT === --\u003e\n \n  \u003c!-- Add a separator line --\u003e\n  \u003chr style=\"border: 0; border-top: 1px solid #f0f0e0; margin: 30px 0;\"\u003e\n \n  \u003ch2\u003e\u003cb\u003eKey Features \u0026amp; Benefits\u003c\/b\u003e\u003c\/h2\u003e\n  \u003cul\u003e\n  \u003cli\u003e\n\u003cb\u003e24\/7\/365 Access to Senior Engineers:\u003c\/b\u003e Get direct, round-the-clock access to Sophos's highest-tier support team for critical issues.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003ePriority Case Handling:\u003c\/b\u003e Your support tickets are automatically prioritized for a faster response.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eAdvanced Hardware Replacement:\u003c\/b\u003e In case of hardware failure, Sophos will ship a replacement unit quickly to minimize downtime.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003eProactive Support:\u003c\/b\u003e Includes access to firmware updates and security patches to keep your network secure.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cb\u003ePeace of Mind:\u003c\/b\u003e Ensures your core network is backed by the highest level of support available from Sophos.\u003c\/li\u003e\n  \u003c\/ul\u003e\n \n  \u003c!-- === WHY BUY FROM US SECTION (Style from Reference) === --\u003e\n  \u003cdiv style=\"background-color: #f4f4f4; padding: 25px; border-radius: 8px; margin: 30px 0; border-left: 5px solid #036748;\"\u003e\n  \u003ch2 style=\"margin-top: 0; border-bottom: none; color: #036748;\"\u003e\u003cb\u003eWhy Buy Support From Softech.store?\u003c\/b\u003e\u003c\/h2\u003e\n  \u003cul style=\"list-style-type: none; padding-left: 0;\"\u003e\n  \u003cli style=\"position: relative; padding-left: 30px; margin-bottom: 10px; font-size: 16px;\"\u003e\n  \u003cspan style=\"position: absolute; left: 0; top: 0; color: #036748; font-weight: 700;\"\u003e✔\u003c\/span\u003e\n  \u003cb\u003eSophos Gold Partner - Middle East \u0026amp; Africa | Authorised Partner - North America:\u003c\/b\u003e We can manage your support renewals seamlessly.\n  \u003c\/li\u003e\n  \u003cli style=\"position: relative; padding-left: 30px; margin-bottom: 10px; font-size: 16px;\"\u003e\n  \u003cspan style=\"position: absolute; left: 0; top: 0; color: #036748; font-weight: 700;\"\u003e✔\u003c\/span\u003e\n  \u003cb\u003eCertified Expert Assistance:\u003c\/b\u003e Our own certified engineers can provide Level 1 support and help escalate your case with Sophos.\n  \u003c\/li\u003e\n  \u003cli style=\"position: relative; padding-left: 30px; margin-bottom: 10px; font-size: 16px;\"\u003e\n  \u003cspan style=\"position: absolute; left: 0; top: 0; color: #036748; font-weight: 700;\"\u003e✔\u003c\/span\u003e\n  \u003cb\u003eSingle Point of Contact:\u003c\/b\u003e Manage all your Sophos hardware, licenses, and support contracts in one place.\n  \u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003c!-- Change: Removed the \"Get a Quote for Your Switch\" button --\u003e\n  \u003c\/div\u003e\n  \u003c!-- === END WHY BUY SECTION === --\u003e\n \n  \u003ch2\u003e\u003cb\u003eSophos Support Level Comparison\u003c\/b\u003e\u003c\/h2\u003e\n  \u003cp\u003eThis service is a crucial upgrade from the Standard Warranty included with your hardware.\u003c\/p\u003e\n  \n  \u003c!-- === COMPARISON TABLE (FIXED FOR MOBILE + HOVER ANIMATION + NEW ICONS) === --\u003e\n  \u003c!-- This div wrapper will make the table scroll horizontally on small screens --\u003e\n  \u003cdiv style=\"overflow-x: auto; -webkit-overflow-scrolling: touch;\"\u003e\n  \u003ctable style=\"width: 100%; min-width: 600px; border-collapse: collapse;\"\u003e\n  \u003cthead style=\"background-color: #036748; color: #ffffff;\"\u003e\n  \u003ctr\u003e\n  \u003cth style=\"border: 1px solid #02523a; padding: 12px; text-align: left; color: #ffffff;\"\u003eFeature\u003c\/th\u003e\n  \u003cth style=\"border: 1px solid #02523a; padding: 12px; text-align: center; color: #ffffff;\"\u003eStandard Warranty\u003c\/th\u003e\n  \u003cth style=\"border: 1px solid #02523a; padding: 12px; text-align: center; color: #ffffff;\"\u003eEnhanced Support (24\/7)\u003c\/th\u003e\n  \u003c\/tr\u003e\n  \u003c\/thead\u003e\n  \u003ctbody style=\"background-color: #ffffff;\"\u003e\n  \u003ctr style=\"transition: background-color 0.2s ease;\" onmouseover=\"this.style.backgroundColor='#f0f7ff'\" onmouseout=\"this.style.backgroundColor='#ffffff'\"\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px;\"\u003eSupport Access\u003c\/td\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px; text-align: center;\"\u003eBusiness Hours\u003c\/td\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px; text-align: center;\"\u003e\u003cb\u003e24\/7\/365\u003c\/b\u003e\u003c\/td\u003e\n  \u003c\/tr\u003e\n  \u003ctr style=\"transition: background-color 0.2s ease;\" onmouseover=\"this.style.backgroundColor='#f0f7ff'\" onmouseout=\"this.style.backgroundColor='#ffffff'\"\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px;\"\u003eSupport Team\u003c\/td\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px; text-align: center;\"\u003eStandard Support\u003c\/td\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px; text-align: center;\"\u003e\u003cb\u003eSenior Support Engineers\u003c\/b\u003e\u003c\/td\u003e\n  \u003c\/tr\u003e\n  \u003ctr style=\"transition: background-color 0.2s ease;\" onmouseover=\"this.style.backgroundColor='#f0f7ff'\" onmouseout=\"this.style.backgroundColor='#ffffff'\"\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px;\"\u003eCase Handling\u003c\/td\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px; text-align: center;\"\u003eStandard Queue\u003c\/td\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px; text-align: center;\"\u003e\u003cb\u003ePriority Queue\u003c\/b\u003e\u003c\/td\u003e\n  \u003c\/tr\u003e\n  \u003ctr style=\"transition: background-color 0.2s ease;\" onmouseover=\"this.style.backgroundColor='#f0f7ff'\" onmouseout=\"this.style.backgroundColor='#ffffff'\"\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px;\"\u003eHardware Replacement\u003c\/td\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px; text-align: center;\"\u003eStandard RMA\u003c\/td\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px; text-align: center;\"\u003e\u003cb\u003eAdvanced Hardware Replacement\u003c\/b\u003e\u003c\/td\u003e\n  \u003c\/tr\u003e\n  \u003ctr style=\"transition: background-color 0.2s ease;\" onmouseover=\"this.style.backgroundColor='#f0f7ff'\" onmouseout=\"this.style.backgroundColor='#ffffff'\"\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px;\"\u003e\u003cb\u003eBest For\u003c\/b\u003e\u003c\/td\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px; text-align: center;\"\u003eNon-critical deployments\u003c\/td\u003e\n  \u003ctd style=\"border: 1px solid #ddd; padding: 12px; text-align: center;\"\u003e\u003cb\u003eEnterprise \u0026amp; Mission-Critical Networks\u003c\/b\u003e\u003c\/td\u003e\n  \u003c\/tr\u003e\n  \u003c\/tbody\u003e\n  \u003c\/table\u003e\n  \u003c\/div\u003e\n  \u003c!-- === END COMPARISON TABLE WRAPPER === --\u003e\n \n  \u003ch2 style=\"margin-top: 30px;\"\u003e\u003cb\u003eFAQs for Switch Support\u003c\/b\u003e\u003c\/h2\u003e\n  \u003cp style=\"margin-bottom: 5px;\"\u003e\u003cb\u003eQ: Is this support license required to use the Sophos Switch 1000 Series?\u003c\/b\u003e\u003c\/p\u003e\n  \u003cp\u003eA: No, the switch hardware will function with the included Standard Warranty. However, Enhanced Support is highly recommended for any business that relies on this switch for core network operations, as it guarantees a much faster response and hardware replacement in case of failure.\u003c\/p\u003e\n  \n  \u003cp style=\"margin-bottom: 5px;\"\u003e\u003cb\u003eQ: Does this subscription include Sophos Central management?\u003c\/b\u003e\u003c\/p\u003e\n  \u003cp\u003eA: Yes, the Sophos Switch subscription, which includes this Enhanced Support, provides the license required for full cloud management, monitoring, and configuration in Sophos Central.\u003c\/p\u003e\n  \n  \u003cp style=\"margin-bottom: 5px;\"\u003e\u003cb\u003eQ: How do I purchase?\u003c\/b\u003e\u003c\/p\u003e\n  \u003cp\u003eA: This service is co-termed with your switch hardware. Please contact us via the \"Get an Instant Quote\" button with your switch model (e.g., CS1108-24, CS1208-48FP) and we will provide you with an official quote for the correct support license.\u003c\/p\u003e\n \n  \u003cscript type=\"application\/ld+json\"\u003e\n  {\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [\n  {\n  \"@type\": \"Question\",\n  \"name\": \"Is this support license required to use the Sophos Switch 1000 Series?\",\n  \"acceptedAnswer\": {\n  \"@type\": \"Answer\",\n  \"text\": \"No, the switch hardware will function with the included Standard Warranty. However, Enhanced Support is highly recommended for any business that relies on this switch for core network operations, as it guarantees a much faster response and hardware replacement in case of failure.\"\n  }\n  },\n  {\n  \"@type\": \"Question\",\n  \"name\": \"Does this subscription include Sophos Central management?\",\n  \"acceptedAnswer\": {\n  \"@type\": \"Answer\",\n  \"text\": \"Yes, the Sophos Switch subscription, which includes this Enhanced Support, provides the license required for full cloud management, monitoring, and configuration in Sophos Central.\"\n  }\n  },\n  {\n  \"@type\": \"Question\",\n  \u003c!-- Change: Corrected JSON typo --\u003e\n  \"name\": \"How do I purchase?\",\n  \"acceptedAnswer\": {\n  \"@type\": \"Answer\",\n  \"text\": \"This service is co-termed with your switch hardware. Please contact us via the 'Get an Instant Quote' button with your switch model (e.g., CS1108-24, CS1208-48FP) and we will provide you with an official quote for the correct support license.\"\n  }\n  }\n  ]\n  }\n  \u003c\/script\u003e\n \u003c\/main\u003e\n \n \u003c!-- === END OF CONTENT === --\u003e","brand":"SOPHOS","offers":[{"title":"CS1010-8FP \/ 1 MOS \/ New","offer_id":51287321903417,"sku":"SV108P01ZZNCAA","price":16.35,"currency_code":"USD","in_stock":true},{"title":"CS1010-8FP \/ 1 MOS \/ Renewal","offer_id":51287321936185,"sku":"SV108P01ZZRCAA","price":16.35,"currency_code":"USD","in_stock":true},{"title":"CS1010-8FP \/ 12 MOS \/ New","offer_id":51287321968953,"sku":"SV108P12ZZNCAA","price":196.14,"currency_code":"USD","in_stock":true},{"title":"CS1010-8FP \/ 12 MOS \/ Renewal","offer_id":51287322001721,"sku":"SV108P12ZZRCAA","price":196.14,"currency_code":"USD","in_stock":true},{"title":"CS1010-8FP \/ 24 MOS \/ New","offer_id":51287322034489,"sku":"SV108P24ZZNCAA","price":392.28,"currency_code":"USD","in_stock":true},{"title":"CS1010-8FP \/ 24 MOS \/ Renewal","offer_id":51287322067257,"sku":"SV108P24ZZRCAA","price":392.28,"currency_code":"USD","in_stock":true},{"title":"CS1010-8FP \/ 36 MOS \/ New","offer_id":51287322100025,"sku":"SV108P36ZZNCAA","price":588.43,"currency_code":"USD","in_stock":true},{"title":"CS1010-8FP \/ 36 MOS \/ Renewal","offer_id":51287322132793,"sku":"SV108P36ZZRCAA","price":588.43,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0729\/3508\/0249\/files\/SwitchSupportandServices_5c4f54f8-c144-42a3-bd66-494967611d19.webp?v=1761551193","url":"https:\/\/softech.store\/en-sa\/products\/sophos-network-switch-support-and-services-24-7-for-models-series-1000","provider":"SOFTECH STORE","version":"1.0","type":"link"}