Shipping Policy
24/7 Customer Support
Login/Register
Book an Appointment
Description
This is the Annual Maintenance Renewal for SolarWinds Server & Application Monitor (SAM). SAM provides deep visibility into application performance and the underlying server infrastructure (physical, virtual, or cloud).
Renewing maintenance ensures you have access to over 1,200 application templates, the latest API integrations for Azure and AWS monitoring, and critical security updates for the Orion platform.
SysAdmin Feedback
"SAM's AppInsight for SQL and IIS is a lifesaver. It goes way beyond simple up/down monitoring and tells me exactly which query or worker process is causing the slowdown."
— IT Operations Manager (G2 Review)
Why Renew Maintenance?
- Templates: Access to new app monitors.
- Cloud: Updated Azure/AWS API polling.
- Support: 24/7 Technical assistance.
- Official: SolarWinds Distributor - Middle East | Authorised Partner - North America renewal.
Key Features (SAM)
- 1,200+ Templates: Monitor Active Directory, Exchange, IIS, SQL, Apache, Linux, and more out of the box.
- AppInsight: Deep-dive dashboards for SQL Server, IIS, and Exchange with zero configuration.
- Cloud Monitoring: Monitor Azure and AWS IaaS/PaaS services alongside on-prem servers.
- Hardware Health: Track fan speed, temperature, and power supply status for Dell, HP, and IBM servers.
- Asset Inventory: Automatically discover and inventory software and hardware assets.
- PerfStack™: Correlate app slowness with server CPU spikes on a single timeline.
| Feature | Basic Server Monitoring | SolarWinds SAM |
|---|---|---|
| Depth | Ping / CPU / Disk | Application Services & Processes |
| Templates | Few / Manual Scripting | 1,200+ Pre-built |
| Hardware Health | Vendor specific tools | Unified Multi-Vendor View |
Why Buy From Softech.store?
- ✔ License Verification: We confirm your node count (AL150, AL700, etc.) to prevent errors.
- ✔ SolarWinds Distributor - Middle East | Authorised Partner - North America: Genuine renewals directly from SolarWinds.
FAQs: SAM Renewal
Q: Does this cover my poller licenses?
A: No. This covers the main SAM license. If you have Additional Polling Engines (APEs), they require separate maintenance renewals.
Q: What happens if I don't renew?
A: You lose access to support and updates. As operating systems (Windows/Linux) update, an unmaintained SAM instance may lose the ability to monitor them correctly.
Q: Can I monitor containers with SAM?
A: Yes, SAM supports monitoring Docker and Kubernetes containers.
Buying questions
How do I renew a licence or subscription?
Use Get formal quote on this page, or write to sales@softech.store, with your current licence details and expiry date. We reply with a renewal quote within one business day.
How and when do I receive my licence?
By e-mail. The licence key is sent to the e-mail address on your order within 24 hours of your paid order. Nothing is shipped.
Who supports the product after I buy?
Manufacturer support is provided under the terms of the manufacturer. For questions about your order, licence key or invoice, write to sales@softech.store; we reply within one business day.
Who invoices me, and can I get a formal quote for a purchase order?
Softech Global Systems LLC, Virginia, USA issues a US invoice for every order. For a formal quote to raise a purchase order, use Get formal quote on this page; we reply within one business day.