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DescriptionExpand your Sophos MDR (Managed Detection and Response) service to include one of the #1 attack vectors: email. The Sophos Email Integration Pack is an add-on that feeds threat alerts from your Sophos Central Email Advanced solution directly to the 24/7 Sophos MDR team. This allows the expert team to investigate and respond to advanced email threats, such as phishing, impersonation, and business email compromise (BEC), and correlate those threats with activity on your endpoints and firewall for a complete, unified incident response. |
Key Features & Benefits
- 24/7 Email Threat Monitoring: The Sophos MDR team actively monitors your email alerts for signs of an attack.
- Expert-Led Investigation: Trained analysts investigate suspicious emails, attachments, and URLs to determine the true risk.
- Unified Incident Response: If a user clicks a malicious link, the MDR team can correlate the email alert with endpoint alerts to quickly isolate the device.
- Full XDR Context: Combines email threats with data from endpoints, firewalls, and servers for a complete view of an attack chain.
- Stops Business Email Compromise: Provides expert oversight to detect subtle impersonation and BEC attacks.
Why Buy From Softech.store?
- ✔ Sophos Gold Partner - Middle East & Africa | Authorised Partner - North America: We supply all Sophos MDR services and add-ons.
- ✔ Holistic Security Strategy: We can ensure your email, endpoint, and firewall security all work together.
- ✔ Simplified Billing: Manage your core MDR subscription and all integration packs on a single, simple invoice.
Sophos MDR vs. MDR with Email Integration
This add-on extends the visibility of the Sophos MDR team to your #1 threat vector: email.
| MDR Monitoring Coverage | Sophos MDR (Standard) | MDR + Email Integration |
|---|---|---|
| Endpoints & Servers | ✓ | ✓ |
| Sophos Firewall | ✓ | ✓ |
| Sophos Email Advanced | ✗ | ✓ |
| Responds to Phishing & BEC | ✗ | ✓ |
| Best For | Core Threat Response | Full XDR Response (incl. Email) |
FAQs for MDR Integration Packs
Q: Do I need this add-on to use Sophos MDR?
A: You can use Sophos MDR without this pack. However, standard MDR only monitors Sophos endpoints, servers, and firewalls. If you want the 24/7 MDR team to also monitor and respond to threats from your Sophos Email Advanced solution, you must purchase this integration pack.
Q: How is this add-on licensed?
A: The integration pack is licensed to match your main Sophos MDR subscription (typically per-user) and is co-termed to end on the same date as your main MDR license.
Q: Does this work with other email providers like Microsoft?
A: No. This specific integration is for customers who use Sophos Central Email Advanced as their email gateway. If you need to integrate Microsoft 365 or other third-party logs, you would use the standard third-party integration packs.
Buying questions
What do New, Renewal and the licence term mean?
Choose New for a first licence and Renewal to extend a licence you already hold. The term is the length of the subscription, for example 12 MOS is 12 months (one year) and 36 MOS is three years. The price shown is the price for the type and term you select.
How do I renew a Sophos licence?
Select Renewal and the term on this page, or send us your serial number and licence expiry date with the Renew your Sophos licence form (softech.store/pages/renew-sophos-licence). We reply with a renewal quote within one business day.
How and when do I receive my licence?
By e-mail. The licence key is sent to the e-mail address on your order within 24 hours of your paid order. Nothing is shipped.
Who supports the product after I buy?
Manufacturer support is provided under the terms of the manufacturer. For questions about your order, licence key or invoice, write to sales@softech.store; we reply within one business day.
Who invoices me, and can I get a formal quote for a purchase order?
Softech Global Systems LLC, Virginia, USA issues a US invoice for every order. For a formal quote to raise a purchase order, use Get formal quote on this page; we reply within one business day.