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DescriptionSophos Services Subscription Units (Enterprise) are the premium-tier credits for Sophos Professional Services, designed for large organizations with complex needs. These units provide 24/7/365 access to senior Sophos engineers for high-priority, high-stakes projects. Enterprise units can be redeemed for any service, including emergency after-hours deployments, complex migrations, and in-depth security health checks. This ensures your organization has access to the highest level of Sophos expertise whenever you need it, minimizing disruption and maximizing security posture. |
Key Features & Benefits
- Ultimate Flexibility: Use your pre-paid units for any Sophos Professional Services task.
- 24/7/365 Service Delivery: Redeem units for services at any time, including evenings, weekends, and holidays.
- Highest Priority Access: Get access to senior Sophos engineers for mission-critical projects.
- Redeem for: Complex migrations, after-hours deployments, security health checks, custom configurations, and more.
- Simple Budgeting: Purchase units upfront to simplify your security services budget for the year.
Why Buy From Softech.store?
- ✔ Sophos Platinum Partner: We are a top-tier, authorized partner for all Sophos services.
- ✔ Service Scoping: Our team can help you estimate the number of Enterprise units required for your project.
- ✔ Combined Expertise: We can supplement Sophos services with our own engineering team to ensure your project is a success.
Service Units: Standard vs. Enterprise
The key difference is access and priority. Enterprise units provide 24/7 access for critical, after-hours work.
| Feature | Standard Units | Enterprise Units (This Product) |
|---|---|---|
| Service Availability | Standard Business Hours (8x5) | 24/7/365 |
| Engineer Access | Standard Engineers | Senior Engineers (Prioritized) |
| Example Task | "Help me configure my firewall next week." | "I need to migrate my firewall overnight on Saturday." |
| Best For | Scheduled projects | After-hours & mission-critical projects |
FAQs for Subscription Units
Q: What is a "Subscription Unit"?
A: A Service Subscription Unit is a pre-paid credit that can be redeemed for Sophos Professional Services. For example, a 1-day firewall deployment might cost 10 units. This allows you to buy a pack of units without knowing the exact services you'll need upfront.
Q: Can I use Enterprise units for standard 8x5 work?
A: Yes, Enterprise units can be used for any service, but they are specifically designed for work outside of standard business hours. Standard units can only be used during 8x5 business hours.
Q: Do these units expire?
A: Yes, subscription units typically must be used within 12 months of purchase. We can confirm the exact terms when you request a quote.