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Description
This is the Annual Subscription Renewal for SolarWinds Dameware Remote Everywhere (DRE). DRE is the fast, cloud-based remote support solution that allows your technicians to connect to end-users in typically less than 8 seconds.
Renewing your subscription ensures your help desk team retains access to unlimited end-point support, mobile device access, and advanced reporting features. Don't let your remote support capabilities go dark—renew today with Softech Store (SolarWinds Distributor - Middle East | Authorised Partner - North America).
Why Renew?
- Uninterrupted Access: Ensure your technicians can continue to support remote workers without service disruption.
- Security Updates: DRE is a SaaS product; staying active ensures you are always on the latest, most secure version.
- Reporting History: Maintain access to historical session reports for audit trails and technician performance tracking.
- Mobile Support: Keep the ability to support iOS and Android devices from the console.
Why Buy From Softech.store?
- ✔ SolarWinds Distributor - Middle East | Authorised Partner - North America: We process renewals directly with SolarWinds for instant activation.
- ✔ Renewal Management: We track your concurrent license usage and help you right-size your renewal.
Renewal vs. New License
| Feature | Renewal | New License |
|---|---|---|
| Cost | Standard Annual Rate | Full Price |
| Setup | None (Seamless) | New Key / Re-install |
| Data Retention | Preserved | Fresh Start |
Trending FAQs: DRE Renewal
Q: Can I add more technicians during renewal?
A: Yes! Renewal is the best time to add concurrent licenses if your team has grown. We can pro-rate additional seats to align with your new term.
Q: Is this for the On-Premise version?
A: No. This renewal is for Dameware Remote Everywhere (Cloud/SaaS). If you have the on-premise server version, you need the "Dameware Remote Support" renewal.
Q: What happens if I expire?
A: Since DRE is a SaaS product, your access to the cloud console will be suspended shortly after expiration, and you will not be able to start new support sessions.
Q: Does my price change?
A: Renewal pricing is generally consistent, but volume discounts may apply if you increase your seat count. Contact us for a custom quote.
Buying questions
How do I renew a licence or subscription?
Use Get formal quote on this page, or write to sales@softech.store, with your current licence details and expiry date. We reply with a renewal quote within one business day.
How and when do I receive my licence?
By e-mail. The licence key is sent to the e-mail address on your order within 24 hours of your paid order. Nothing is shipped.
Who supports the product after I buy?
Manufacturer support is provided under the terms of the manufacturer. For questions about your order, licence key or invoice, write to sales@softech.store; we reply within one business day.
Who invoices me, and can I get a formal quote for a purchase order?
Softech Global Systems LLC, Virginia, USA issues a US invoice for every order. For a formal quote to raise a purchase order, use Get formal quote on this page; we reply within one business day.