Shipping Policy
24/7 Customer Support
Login/Register
Book an Appointment
Related Products
Description
This is the Annual Subscription for SolarWinds Observability SaaS - Logs. This plan includes 1 GB of Log Ingestion per Month with a 120-Day Retention policy.
With four months of active log retention, this tier provides robust support for long-term security auditing, quarterly business reviews, and complex root cause analysis that spans multiple deployment cycles.
Why Subscribe?
- Long-Term: 4 Months active data.
- Security: Deep forensic capabilities.
- Support: 24/7 Technical assistance.
- Official: SolarWinds Distributor - Middle East | Authorised Partner - North America.
Key Features (SaaS Logs)
- Log Aggregation: Collect logs from AWS, Azure, Docker, Kubernetes, and servers in one place.
- Dynamic Search: Filter millions of log lines instantly using intuitive search syntax.
- Live Tail: Watch logs scroll in real-time as events happen.
- Contextual Linking: Jump from a Trace ID in APM directly to the associated Logs.
- Alerting: Trigger alerts based on specific log patterns (e.g., "Exception" or "Failed Login").
Logs Comparison
| Feature | Log Analyzer (Self-Hosted) | SWO SaaS Logs (This Product) |
|---|---|---|
| Retention | Depends on Local Storage | Guaranteed 120-Day Cloud Storage |
| Maintenance | SQL Database Management | Zero Maintenance SaaS |
| Remote Access | VPN Required | Secure Browser Access |
Why Buy From Softech.store?
- ✔ SolarWinds Distributor - Middle East | Authorised Partner - North America: Authentic SolarWinds SaaS subscriptions.
- ✔ Volume Advice: We help you calculate your log volume needs to avoid overage.
FAQs: Logs (120 Day Retention)
Q: Can I keep logs longer than 120 days?
A: For searchable SaaS logs, retention limits are tier-based. For indefinite storage, you can configure automatic archival to AWS S3.
Q: Is search speed affected by 120 days of data?
A: SolarWinds Observability is architected to maintain fast search speeds even over large datasets and long retention periods.
Q: How many users can access the logs?
A: The subscription covers the data volume. You can grant access to your entire engineering or security team without per-seat costs.
Buying questions
How do I renew a licence or subscription?
Use Get formal quote on this page, or write to sales@softech.store, with your current licence details and expiry date. We reply with a renewal quote within one business day.
How and when do I receive my licence?
By e-mail. The licence key is sent to the e-mail address on your order within 24 hours of your paid order. Nothing is shipped.
Who supports the product after I buy?
Manufacturer support is provided under the terms of the manufacturer. For questions about your order, licence key or invoice, write to sales@softech.store; we reply within one business day.
Who invoices me, and can I get a formal quote for a purchase order?
Softech Global Systems LLC, Virginia, USA issues a US invoice for every order. For a formal quote to raise a purchase order, use Get formal quote on this page; we reply within one business day.