Shipping Policy
24/7 Customer Support
Login/Register
Book an Appointment
Related Products
Description
This is the Annual Subscription for SolarWinds Observability SaaS - Logs. This plan includes 1 GB of Log Ingestion per Month with a 90-Day Retention policy.
This quarterly retention tier is essential for organizations with strict compliance requirements (such as basic PCI-DSS or HIPAA logging standards) that mandate 3 months of accessible history.
Why Subscribe?
- Compliance: 3 Month Retention.
- Audit Ready: Searchable history.
- Support: 24/7 Technical assistance.
- Official: SolarWinds Distributor - Middle East | Authorised Partner - North America.
Key Features (SaaS Logs)
- Log Aggregation: Collect logs from AWS, Azure, Docker, Kubernetes, and servers in one place.
- Dynamic Search: Filter millions of log lines instantly using intuitive search syntax.
- Live Tail: Watch logs scroll in real-time as events happen.
- Contextual Linking: Jump from a Trace ID in APM directly to the associated Logs.
- Alerting: Trigger alerts based on specific log patterns (e.g., "Exception" or "Failed Login").
Logs Comparison
| Feature | Log Analyzer (Self-Hosted) | SWO SaaS Logs (This Product) |
|---|---|---|
| Retention | Depends on Local Storage | Guaranteed 90-Day Cloud Storage |
| Maintenance | SQL Database Management | Zero Maintenance SaaS |
| Remote Access | VPN Required | Secure Browser Access |
Why Buy From Softech.store?
- ✔ SolarWinds Distributor - Middle East | Authorised Partner - North America: Authentic SolarWinds SaaS subscriptions.
- ✔ Volume Advice: We help you calculate your log volume needs to avoid overage.
FAQs: Logs (90 Day Retention)
Q: Is this compliant with PCI-DSS?
A: 90-day online retention meets the requirement for immediately available logs. You may still need to archive older logs to S3 to meet the full 1-year requirement.
Q: Can I set up alerts on old logs?
A: Alerting typically happens near real-time as logs are ingested. However, you can search and analyze historical data from 90 days ago.
Q: Does increasing retention cost more?
A: Yes, longer retention requires more storage resources, so the subscription cost per GB is slightly higher than the 7 or 30-day plans.
Buying questions
How do I renew a licence or subscription?
Use Get formal quote on this page, or write to sales@softech.store, with your current licence details and expiry date. We reply with a renewal quote within one business day.
How and when do I receive my licence?
By e-mail. The licence key is sent to the e-mail address on your order within 24 hours of your paid order. Nothing is shipped.
Who supports the product after I buy?
Manufacturer support is provided under the terms of the manufacturer. For questions about your order, licence key or invoice, write to sales@softech.store; we reply within one business day.
Who invoices me, and can I get a formal quote for a purchase order?
Softech Global Systems LLC, Virginia, USA issues a US invoice for every order. For a formal quote to raise a purchase order, use Get formal quote on this page; we reply within one business day.