For the purposes of this Privacy Policy, "You" or "Your" refers to any individual using our website and submitting data to our server, agents, or site. Softech Store is committed to respecting and protecting your privacy. We take the responsibility of safeguarding your personal data seriously and adhere strictly to this Privacy Policy in handling your information.

Data Privacy

We collect and store only the essential information required to fulfill our services to you. This may include your name, email, phone number, shipping address, payment information, and other personal details necessary for processing orders, addressing claims, and enhancing our services. Your personal data is collected solely for these purposes and is not shared with any third party without your explicit consent, except as outlined herein or as required by law. 

You may browse our website without submitting personal information; however, to place an order, you must provide specific details, such as name, address, and payment information. If you wish to delete your data from our systems, you may request deletion at any time by contacting us. 

Data Retention

We store your information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. After this period, your data is securely deleted. You are responsible for ensuring that the personal information you provide is accurate and up to date.

Third-Party Sharing

We may share certain information, such as your shipping address, name, and contact details, with third-party logistics providers or OEM partners to facilitate product delivery and compliance. Additionally, we may share your data with authorized suppliers who may use it to process orders or sell you products. We will never share your payment card information, which is processed exclusively by our third-party payment providers.

Data Security 

We take the confidentiality and security of your personal information seriously. All data is stored on secure servers, and we use industry-standard encryption and security practices to protect your information from unauthorized access or disclosure. Payment card information is never stored or accessed by Softech Store.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that allow us to remember your preferences, streamline your use of the site, and provide relevant products. You can opt to disable cookies in your browser settings, though this may limit your ability to use certain features, such as placing orders. Rest assured, cookies we use do not store personal information.

Marketing and Communication 

We may use your information to send you promotional materials, updates, and information on products or services. You can opt-out of receiving these communications at any time by clicking the "Unsubscribe" link in our emails.

Secure Payment 

All payments processed through Softech Store are handled by reputable third-party payment providers, who ensure the confidentiality and security of your payment details. We do not store any payment card information on our servers.

Confidential Personal Information 

Any personal information provided for market research or survey purposes remains confidential and is used solely for statistical analysis. Participation in such surveys is voluntary and will not affect your transactions or relationship with Softech Store.

Legal Compliance 

We may disclose your personal information if required by law, or in response to legal processes, to protect our rights, or in connection with a fraud investigation.

Consent 

By using Softech Store, you consent to the collection and use of your personal information in accordance with this Privacy Policy. We reserve the right to modify this policy at any time. Continued use of the site following changes signifies your acceptance of the updated terms. 

For any questions or concerns regarding this Privacy Policy, please contact us at sales@softech.store