FAQs

FAQs

Do you ship to my country?

Yes. We proudly ship worldwide!

How many days will it take for an order to be delivered?

It all depends on the shipping region!
Orders are delivered within minimum 2 to 5  business days, after compliance confirmation, of being placed. Exceptions may occur during holiday seasons. You will receive email notifications as your order is shipped.

How do I track my order?

Once your order has been shipped, you’ll receive a tracking number and link via email. With the tracking number, you can track your order at https://softechestore.aftership.com/.

What is your refund & return policy?

RMA policy varies manufacturer wise. For more details, please visit https://www.softech.store/pages/rma

What methods of payment do you take?

We accept all debit and credit cards, bank to bank transaction and paypal online transactions.

Do I need to pay import duties?

Some hardware products may be subject to import duties in your home countries where you intend to receive deliveries.
The price offered is exclusive of all Taxes and Duties which may be applicable in your country of Delivery.