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Description
This is the Annual Subscription for SolarWinds Observability SaaS - Logs. This plan includes 1 GB of Log Ingestion per Month with a 21-Day Retention policy.
Providing three weeks of searchable log history, this plan is excellent for identifying recurring issues that happen on a weekly cadence and ensuring sufficient data for post-incident reviews.
Why Subscribe?
- Extended: 3 Weeks of visibility.
- Correlation: Match logs to APM traces.
- Support: 24/7 Technical assistance.
- Official: SolarWinds Distributor - Middle East | Authorised Partner - North America.
Key Features (SaaS Logs)
- Log Aggregation: Collect logs from AWS, Azure, Docker, Kubernetes, and servers in one place.
- Dynamic Search: Filter millions of log lines instantly using intuitive search syntax.
- Live Tail: Watch logs scroll in real-time as events happen.
- Contextual Linking: Jump from a Trace ID in APM directly to the associated Logs.
- Alerting: Trigger alerts based on specific log patterns (e.g., "Exception" or "Failed Login").
Logs Comparison
| Feature | Log Analyzer (Self-Hosted) | SWO SaaS Logs (This Product) |
|---|---|---|
| Retention | Depends on Local Storage | Guaranteed 21-Day Cloud Storage |
| Maintenance | SQL Database Management | Zero Maintenance SaaS |
| Remote Access | VPN Required | Secure Browser Access |
Why Buy From Softech.store?
- ✔ SolarWinds Distributor - Middle East | Authorised Partner - North America: Authentic SolarWinds SaaS subscriptions.
- ✔ Volume Advice: We help you calculate your log volume needs to avoid overage.
FAQs: Logs (21 Day Retention)
Q: Why 21 days?
A: 21 days offers a cost-effective middle ground between the standard 15-day and monthly 30-day plans, suitable for many agile teams.
Q: Can I search all 21 days instantly?
A: Yes, all logs within the retention period are "hot" and fully searchable with near-instant results.
Q: Is this charged by user?
A: No, Log Observability is charged by ingestion volume (GB/month) and retention period. You can typically have multiple users accessing the data.
Buying questions
How do I renew a licence or subscription?
Use Get formal quote on this page, or write to sales@softech.store, with your current licence details and expiry date. We reply with a renewal quote within one business day.
How and when do I receive my licence?
By e-mail. The licence key is sent to the e-mail address on your order within 24 hours of your paid order. Nothing is shipped.
Who supports the product after I buy?
Manufacturer support is provided under the terms of the manufacturer. For questions about your order, licence key or invoice, write to sales@softech.store; we reply within one business day.
Who invoices me, and can I get a formal quote for a purchase order?
Softech Global Systems LLC, Virginia, USA issues a US invoice for every order. For a formal quote to raise a purchase order, use Get formal quote on this page; we reply within one business day.