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Description
This SKU enables a Subscription Alignment (Co-Term) for SolarWinds Pingdom - Real User Monitoring (RUM). It allows you to synchronize the expiration date of your RUM pageview packs with your existing SolarWinds or Pingdom account.
RUM is critical for understanding actual visitor experiences. Co-terming ensures your pageview limits don't unexpectedly reset or expire at odd times of the year, keeping your billing cycle clean and predictable.
What Users Say About Pingdom
"Pingdom is the easiest way to know if your website is actually performant for real users. The RUM data is indispensable for our frontend team."
— Web Developer (TrustRadius Review)
Why Co-Term?
- One Invoice: Consolidate user monitoring costs.
- Admin Ease: Align with fiscal year budgets.
- Reliability: Prevent service lapses.
- Official: Authorized SolarWinds alignment.
Key Features (Pingdom RUM)
- Real-Time Visitor Insights: See exactly how many people are on your site right now.
- Load Time by Country: Identify if your site is slow for users in specific regions.
- Browser & Device Performance: Compare load times across Chrome, Safari, Mobile, and Desktop.
- Waterfall Analysis: Breakdown which assets (images, scripts) are slowing down load times.
- Shareable Reports: Easy-to-read performance reports for stakeholders.
- Alerting: Get notified if user experience drops below a certain threshold.
RUM vs. Synthetics: What Are You Aligning?
This SKU is for Real User Monitoring (RUM). Ensure you are co-terming the correct product line.
| Feature | Synthetics | RUM (This Product) |
|---|---|---|
| Data Source | Simulated Bot Traffic | Actual Website Visitors |
| Metric Limit | Number of Checks | Page Views (100K, 1M, etc.) |
| Insight | Uptime & Downtime | User Experience & Load Time |
Why Buy From Softech.store?
- ✔ Billing Experts: We understand how to merge monthly/annual RUM cycles.
- ✔ SolarWinds Distributor - Middle East | Authorised Partner - North America: We process your renewal alignment directly with SolarWinds.
FAQs: Pingdom RUM Alignment
Q: Can I align Pingdom with my SolarWinds Orion license?
A: Yes! We can co-term SaaS products (Pingdom) with On-Premise maintenance (Orion) to give you a single "SolarWinds Day" for all renewals.
Q: What information is needed?
A: We need the email address associated with the Pingdom account and the target expiration date you wish to align to.
Q: Does this reset my pageview count?
A: No. RUM pageview limits are usually monthly allocations. This SKU simply adjusts the *contract end date*, ensuring the service renews at the right time.
Q: Is this for Synthetics?
A: No. This is for Real User Monitoring (RUM). Please use the Synthetics Co-Term SKU for uptime checks.
Buying questions
How do I renew a licence or subscription?
Use Get formal quote on this page, or write to sales@softech.store, with your current licence details and expiry date. We reply with a renewal quote within one business day.
How and when do I receive my licence?
By e-mail. The licence key is sent to the e-mail address on your order within 24 hours of your paid order. Nothing is shipped.
Who supports the product after I buy?
Manufacturer support is provided under the terms of the manufacturer. For questions about your order, licence key or invoice, write to sales@softech.store; we reply within one business day.
Who invoices me, and can I get a formal quote for a purchase order?
Softech Global Systems LLC, Virginia, USA issues a US invoice for every order. For a formal quote to raise a purchase order, use Get formal quote on this page; we reply within one business day.