SLA for Sophos - 5X8, 12 Online Cases (1 hour per case) /year
Includes 5X8 support and 12 Online Cases per year. Maximum Time Limit: 1 hour per case. Accessible through Chat and MS Teams Call.
Regular price
$499.20 USD
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- Description
Annual Service Level Agreement (SLA), Maintenance Contract for your Sophos products - Softech Stores qualified & certified architects & engineers helps you design, troubleshoot & provide MAC services to your satisfaction.
Each case includes 1 hour's online 5x8 support. For complex support cases, the extension or additional online support can be purchased separately.
Available Plans:
1. 4 remote support online cases (accessible through Chat and MS Teams Call)
2. 8 remote support online cases (accessible through Chat and MS Teams Call)
3. 12 remote support online cases (accessible through Chat and MS Teams Call)