Shipping Policy
24/7 Customer Support
Login/Register
Book an Appointment
Related Products
Description
This is the Annual Subscription for SolarWinds Observability SaaS - Logs. This plan includes 1 GB of Log Ingestion per Month with a 60-Day Retention policy.
Offering two full months of searchable logs, this tier allows for extended troubleshooting of slow-developing issues and provides a longer window for security incident review.
Why Subscribe?
- Extended: 2 Months of searchable data.
- Security: Post-incident analysis.
- Support: 24/7 Technical assistance.
- Official: SolarWinds Distributor - Middle East | Authorised Partner - North America.
Key Features (SaaS Logs)
- Log Aggregation: Collect logs from AWS, Azure, Docker, Kubernetes, and servers in one place.
- Dynamic Search: Filter millions of log lines instantly using intuitive search syntax.
- Live Tail: Watch logs scroll in real-time as events happen.
- Contextual Linking: Jump from a Trace ID in APM directly to the associated Logs.
- Alerting: Trigger alerts based on specific log patterns (e.g., "Exception" or "Failed Login").
Logs Comparison
| Feature | Log Analyzer (Self-Hosted) | SWO SaaS Logs (This Product) |
|---|---|---|
| Retention | Depends on Local Storage | Guaranteed 60-Day Cloud Storage |
| Maintenance | SQL Database Management | Zero Maintenance SaaS |
| Remote Access | VPN Required | Secure Browser Access |
Why Buy From Softech.store?
- ✔ SolarWinds Distributor - Middle East | Authorised Partner - North America: Authentic SolarWinds SaaS subscriptions.
- ✔ Volume Advice: We help you calculate your log volume needs to avoid overage.
FAQs: Logs (60 Day Retention)
Q: Can I set retention differently for different log types?
A: Typically, the retention policy applies to the entire account or log index. Please contact us for advanced configuration options.
Q: Does this include visualization tools?
A: Yes, you get access to dashboards where you can visualize log data trends (e.g., bar charts of error rates over the last 60 days).
Q: Is data encrypted?
A: Yes, logs are encrypted in transit (TLS) and at rest.
Buying questions
How do I renew a licence or subscription?
Use Get formal quote on this page, or write to sales@softech.store, with your current licence details and expiry date. We reply with a renewal quote within one business day.
How and when do I receive my licence?
By e-mail. The licence key is sent to the e-mail address on your order within 24 hours of your paid order. Nothing is shipped.
Who supports the product after I buy?
Manufacturer support is provided under the terms of the manufacturer. For questions about your order, licence key or invoice, write to sales@softech.store; we reply within one business day.
Who invoices me, and can I get a formal quote for a purchase order?
Softech Global Systems LLC, Virginia, USA issues a US invoice for every order. For a formal quote to raise a purchase order, use Get formal quote on this page; we reply within one business day.