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Description
This is the Annual Subscription for SolarWinds Observability SaaS - Logs. This plan includes 1 GB of Log Ingestion per Month with a 7-Day Retention policy.
7-day retention strikes a balance between cost and utility, giving DevOps teams a full week of logs to troubleshoot incidents that may have occurred over the weekend or during a recent deployment.
Why Subscribe?
- History: 1 Week of log data.
- Analysis: Rapid filtering & search.
- Support: 24/7 Technical assistance.
- Official: SolarWinds Distributor - Middle East | Authorised Partner - North America.
Key Features (SaaS Logs)
- Log Aggregation: Collect logs from AWS, Azure, Docker, Kubernetes, and servers in one place.
- Dynamic Search: Filter millions of log lines instantly using intuitive search syntax.
- Live Tail: Watch logs scroll in real-time as events happen.
- Contextual Linking: Jump from a Trace ID in APM directly to the associated Logs.
- Alerting: Trigger alerts based on specific log patterns (e.g., "Exception" or "Failed Login").
Logs Comparison
| Feature | Kiwi Syslog (Self-Hosted) | SWO SaaS Logs (This Product) |
|---|---|---|
| Infrastructure | You manage server/storage | Fully Managed Cloud |
| Scalability | Limited by hardware | Elastic Cloud Scaling |
| Integration | Standalone | Unified with APM/Metrics |
Why Buy From Softech.store?
- ✔ SolarWinds Distributor - Middle East | Authorised Partner - North America: Authentic SolarWinds SaaS subscriptions.
- ✔ Volume Advice: We help you calculate your log volume needs to avoid overage.
FAQs: Logs (7 Day Retention)
Q: Why choose 7 days?
A: 7 days is standard for operational troubleshooting. It covers the typical business week + weekend, allowing you to investigate issues that happened "a few days ago."
Q: Can I archive logs older than 7 days?
A: Yes, SolarWinds Observability often supports archiving logs to your own AWS S3 bucket for long-term cold storage (compliance), keeping the hot searchable tier at 7 days to save costs.
Q: Does this support Syslog?
A: Yes, it supports standard Syslog ingestion from routers, switches, and servers.
Buying questions
How do I renew a licence or subscription?
Use Get formal quote on this page, or write to sales@softech.store, with your current licence details and expiry date. We reply with a renewal quote within one business day.
How and when do I receive my licence?
By e-mail. The licence key is sent to the e-mail address on your order within 24 hours of your paid order. Nothing is shipped.
Who supports the product after I buy?
Manufacturer support is provided under the terms of the manufacturer. For questions about your order, licence key or invoice, write to sales@softech.store; we reply within one business day.
Who invoices me, and can I get a formal quote for a purchase order?
Softech Global Systems LLC, Virginia, USA issues a US invoice for every order. For a formal quote to raise a purchase order, use Get formal quote on this page; we reply within one business day.