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Description
This is the Annual Maintenance Renewal for SolarWinds DameWare Mini Remote Control (MRC). MRC is one of the most trusted remote control software solutions for IT technicians, offering secure, fast access to Windows, Linux, and macOS systems.
Renewing your maintenance allows you to continue using the latest features like Over-the-Internet (OTI) support, multi-factor authentication, and compatibility with the newest operating system updates.
Technician Feedback
"DameWare MRC is lightning fast compared to RDP or TeamViewer. The ability to connect to Intel vPro machines even when the OS is down is a lifesaver."
— IT Support Specialist (G2 Review)
Why Renew Maintenance?
- Security: Latest encryption updates.
- OS Support: Windows 11 & macOS compatibility.
- Support: 24/7 technical assistance.
- Official: SolarWinds Distributor - Middle East | Authorised Partner - North America renewal.
Key Features (DameWare MRC)
- Multi-Platform Access: Remote control Windows, Linux, and Mac computers from a single console.
- Intel vPro/AMT: Wake-on-LAN and access computers even when they are powered off or crashed.
- Chat & Screenshot: Communicate with end-users during sessions and capture screens for documentation.
- Smart Card Auth: Interactive Smart Card login and remote authentication.
- Mass Deployment: Easily deploy agents to thousands of machines via Group Policy.
- Over-the-Internet: Securely connect to remote users outside the firewall (requires proxy config).
| Feature | Free RDP | DameWare MRC (Maintained) |
|---|---|---|
| Session Type | Locks user out (Windows) | Screensharing (Interactive) |
| OS Support | Windows Only | Windows, Linux, Mac |
| Tools | None | Chat, File Transfer, Registry |
Why Buy From Softech.store?
- ✔ SolarWinds Distributor - Middle East | Authorised Partner - North America: Authentic license renewals directly from SolarWinds.
- ✔ Instant Processing: Zero downtime for your support team.
FAQs: DameWare MRC Renewal
Q: Is this for DameWare Remote Support (DRS)?
A: No. This is for the standalone Mini Remote Control (MRC). If you have the full suite (DRS), please select the Remote Support renewal.
Q: Does this include the Central Server?
A: The Central Server capabilities are part of the DRS package. MRC standalone is typically for direct peer-to-peer connections.
Q: What if my maintenance expired 6 months ago?
A: We can reinstate it. There may be a small lapse fee, but we will handle the calculations to get you current.
Buying questions
How do I renew a licence or subscription?
Use Get formal quote on this page, or write to sales@softech.store, with your current licence details and expiry date. We reply with a renewal quote within one business day.
How and when do I receive my licence?
By e-mail. The licence key is sent to the e-mail address on your order within 24 hours of your paid order. Nothing is shipped.
Who supports the product after I buy?
Manufacturer support is provided under the terms of the manufacturer. For questions about your order, licence key or invoice, write to sales@softech.store; we reply within one business day.
Who invoices me, and can I get a formal quote for a purchase order?
Softech Global Systems LLC, Virginia, USA issues a US invoice for every order. For a formal quote to raise a purchase order, use Get formal quote on this page; we reply within one business day.