Shipping Policy
24/7 Customer Support
Login/Register
Book an Appointment
Description
This is the Annual Subscription Renewal for SolarWinds VoIP & Network Quality Manager (VNQM). VNQM is critical for organizations that rely on clear voice communication, offering deep monitoring of VoIP call quality and WAN performance.
Renewing this subscription ensures you can continue to pinpoint the root cause of call drops, latency, and jitter using powerful Cisco IP SLA technology and Call Detail Records (CDR).
Why Renew VNQM?
- Cisco IP SLA Support: Maintain active monitoring of site-to-site WAN performance to ensure your branch offices stay connected.
- Call Quality Analysis: Keep analyzing CDRs from Cisco and Avaya to find exactly which calls failed and why (MOS, Jitter, Packet Loss).
- SIP Trunk Monitoring: Proactively troubleshoot SIP trunk availability to prevent outages before they affect customers.
- Historical Reporting: Access long-term data to prove SLA compliance to management or service providers.
Why Buy From Softech.store?
- ✔ SolarWinds Distributor - Middle East | Authorised Partner - North America: Authentic SolarWinds renewals processed directly with the vendor.
- ✔ Rapid Fulfillment: We minimize administrative delays so you get your renewal confirmation fast.
Key Performance Metrics
| Metric | Business Impact |
|---|---|
| Jitter | Causes robotic or garbled voice quality. |
| Latency | Causes awkward delays and "talking over" one another. |
| MOS Score | The industry standard (1-5) for rating overall call experience. |
FAQs: VNQM Renewal
Q: Does VNQM require Network Performance Monitor (NPM)?
A: While VNQM *can* run standalone, it is strongly recommended to run it alongside NPM to correlate call quality issues with network bandwidth/fault issues.
Q: What vendors are supported?
A: VNQM offers deep integration for Cisco CallManager (CUCM) and Avaya Aura, plus generic IP SLA support for other devices.
Buying questions
How do I renew a licence or subscription?
Use Get formal quote on this page, or write to sales@softech.store, with your current licence details and expiry date. We reply with a renewal quote within one business day.
How and when do I receive my licence?
By e-mail. The licence key is sent to the e-mail address on your order within 24 hours of your paid order. Nothing is shipped.
Who supports the product after I buy?
Manufacturer support is provided under the terms of the manufacturer. For questions about your order, licence key or invoice, write to sales@softech.store; we reply within one business day.
Who invoices me, and can I get a formal quote for a purchase order?
Softech Global Systems LLC, Virginia, USA issues a US invoice for every order. For a formal quote to raise a purchase order, use Get formal quote on this page; we reply within one business day.