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Description
Sophos Certified Training and Professional Services are designed to equip IT professionals and organizations with the skills, expertise, and tools needed to manage and secure their Sophos solutions effectively. These offerings include instructor-led training, self-study eLearning, and hands-on professional services for implementation, optimization, and ongoing support across the Sophos product suite.
Key Features
Comprehensive Training
· Offers foundational to advanced certifications, catering to all experience levels.
· Includes both instructor-led and self-paced options.
Tailored Professional Services
· Flexible service engagements ranging from half-day consultations to multi-day onsite support.
· Focused expertise for specific products like Endpoint, Firewall, and MDR.
Incident Response Preparedness
· Retainer services ensure rapid assistance during cybersecurity incidents.
Scalability and Integration
· Support for complex environments, including API and third-party tool integrations.
Proactive Security Enhancements
· Services like health checks and security posture assessments ensure optimal configurations.
Certified Training Programs
1. Certified Administrator Training
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Instructor-Led Training – Central Endpoint & Server |
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· Delivered by certified instructors for IT administrators. · Covers Central Endpoint & Server deployment, management, and troubleshooting. · Includes live demonstrations and interactive Q&A sessions. Features: · Hands-on lab exercises. · Small group sizes for focused learning. · Duration: 1-2 day |
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Self-Study eLearning Training – Central Endpoint & Server |
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· Learn at your own pace with structured modules. · Covers foundational knowledge for Endpoint & Server management. · Includes quizzes and progress tracking. Features: · Flexible learning schedule. · Access to resources and knowledge checks. |
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Self-Study eLearning Training – Sophos Firewall |
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· Comprehensive training for firewall management and configuration. · Covers essential topics such as NAT, VPNs, and security policies. Features: · Videos, guides, and assessments. |
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Instructor-Led Training – Sophos Firewall |
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· Interactive live training with a certified instructor. · Focuses on advanced topics like firewall rules, SD-WAN, and threat response. Features: · Hands-on labs with real-time feedback. |
2. Certified Architect Training
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Self-Study eLearning Training – Central Endpoint & Server |
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· Advanced-level training for IT professionals to design and optimize Endpoint & Server solutions. · Focus on architecture, integration, and scalability. |
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Self-Study eLearning Training – Sophos Firewall |
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· For advanced users managing complex networks. · Includes advanced troubleshooting and architectural design. |
Professional Services Overview
Sophos Professional Services provide hands-on support and consultation for deploying, optimizing, and maintaining Sophos products across varied environments.
1. Professional Services (Central)
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Professional Services (Central) XDR Training - Single Organization - 1 day |
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Focused training on Sophos Extended Detection and Response (XDR). Includes configuring, monitoring, and leveraging XDR for proactive threat detection. |
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Professional Services (Central) Endpoint/Server - Foundations (Half day) |
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Introductory session covering Endpoint and Server deployment basics. |
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Professional Services (Central) Endpoint/Server - Essentials (1 day) |
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Comprehensive training on endpoint/server configuration and management. |
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Professional Services (Central) Endpoint/Server - Enterprise (2 day) |
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Advanced-level service for enterprise environments, covering complex setups and integrations. |
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Professional Services (Central) - MDR Guided Onboarding |
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Helps organizations configure and optimize Managed Detection and Response (MDR). Available in standard and enterprise tiers. |
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Professional Services (Central) Endpoint/Server - Health Check (Half day) |
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Assesses and optimizes existing Endpoint/Server deployments for better performance and security. |
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Professional Services (Central) Mobile - Essentials (1 day) |
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Focuses on Sophos Mobile setup, configuration, and policy management. |
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Professional Services (Central) Migration from Enterprise Console (Half day) |
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Assistance with migrating from legacy systems to Sophos Central. |
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Professional Services (Central) Device Encryption - Foundations (Half day) |
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Covers deployment and management of Sophos encryption for device protection. |
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Professional Services (Central) Email - Essentials - (1 day) |
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Training on Sophos Email security, including configuration and anti-spam measures. |
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Professional Services (Central) Consulting (API,SIEM, etc.) - (Half Day and 1-day) |
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Tailored services to integrate Sophos solutions with third-party tools like SIEM and APIs. |
2. Professional Services (NSG – Network Security Group)
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Professional Services (NSG) Firewall - Onsite Services |
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Available in 2-day, 3-day, 4-day, 5-day, or 10-day engagements for setup, optimization, and troubleshooting of Sophos Firewall. |
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Professional Services (NSG) Firewall - Consulting |
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Half-day or 1-day sessions for customized firewall configurations or upgrades. |
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Professional Services (NSG) NDR Sensor/ Integrations (Half day) |
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Focused service for deploying and integrating Sophos Network Detection and Response (NDR) sensors. |
3. Incident Response and Security Services
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Incident Response Retainers (Small, Medium, Large) |
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12-month contracts for rapid-response assistance during cybersecurity incidents. Tiered by the number of devices supported (Small: 1-199, Medium: 200-1999, Large: 2000+). |
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MTR Rapid Onboarding |
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Quick setup for Sophos Managed Threat Response (MTR) to protect organizations against threats. |
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Security Posture Assessment |
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Comprehensive analysis of an organization’s security infrastructure with actionable recommendations. |
FAQs
1. What is the difference between Certified Administrator and Certified Architect training?
Certified Administrator focuses on foundational management and configuration skills.
Certified Architect covers advanced topics like design, optimization, and troubleshooting.
2. Are self-study courses as effective as instructor-led training?
Self-study courses are ideal for those who need flexibility, while instructor-led training provides hands-on guidance and live interaction.
3. What is included in a Security Posture Assessment?
A thorough evaluation of your network’s security setup, identifying gaps and offering actionable improvements.
4. How long does MDR onboarding take?
MDR onboarding typically takes 1-2 days depending on the organization’s size and complexity.
5. Can professional services help with legacy system migration?
Yes, Sophos offers services for migrating from Enterprise Console to Sophos Central.
6. Can I combine multiple professional services into a single engagement?
Yes, Sophos can create customized packages combining different services to meet your needs.
7. What is the typical lead time for scheduling professional services?
Lead times vary but are generally between 1-3 weeks based on resource availability.
8. Are training certifications globally recognized?
Yes, Sophos certifications are recognized across industries worldwide.
9. Do incident response retainers include unlimited support?
Retainers include a pre-defined scope of work, with additional support available at an extra cost.
10. Are onsite services available globally?
Yes, onsite services are available in most regions, though availability may vary based on location.
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